Process Improvement Manager

Process Improvement Manager

Job Description

Shape the Future of Supply Chain Excellence at Axis

At Axis Communications, we don’t just lead the global market in network video – we innovate, challenge boundaries, and set new standards. Our products and solutions are at the forefront of making the world smarter and safer. Success here is driven by our passionate and skilled employees, bold enough to think differently and deliver cutting-edge results. Now, we’re looking for a Process Improvement Manager to join our Reverse Supply Chain team at our headquarters in Lund, Sweden. The Reverse Supply Chain team ensures excellent customer service by managing returns and repairs in the aftermarket, maintaining a smarter, safer and more sustainable world. This is a unique opportunity to make a powerful impact in a world-class organization.

Your Future Team – Supply Chain professionals with a strong sense of collaboration

You’ll be joining a dynamic and talented team of 15 RMA Supply and Reverse Logistics professionals, all working towards one common goal: delivering exceptional service by ensuring product availability at the right time and place. Our team operates with a strong sense of collaboration and cross-functional influence across Axis’ supply chain, from strategy to execution. Together, we are committed to driving efficiency and optimizing processes for a smarter, safer, and more sustainable world.

What You’ll Do – Driving Change and Excellence

As a Process Improvement Manager, your role is critical to our mission. You will be a catalyst for transformation, leading initiatives that enhance the performance and efficiency of our Reverse Supply Chain. Your primary focus:

• Lead key process improvements that optimize our global reverse logistics and customer service strategy, ensuring excellence in both short- and long-term operations.
• Secure the robustness of Reverse Supply Chain processes as we scale and innovate.
• Analyze data and identify, develop and implement efficiency improvements, both internally and in collaboration with our 16 global partners.

This is not just a role focused on maintaining the status quo – you will push boundaries and make significant contributions to how we serve our global customer base.

Who You Are – A Strategic, Driven Problem Solver

We are seeking a sharp, driven professional with a strong analytical mind and an instinct for continuous improvement. You have a proactive, solution-oriented approach and thrive in environments where challenges are met with determination. A natural leader, you know how to drive initiatives independently, but also enjoy working closely with others to reach the best outcomes. Your ability to navigate complexity, set strategic priorities, and see the big picture will enable you to make a real impact at Axis.

What We Expect:

• A degree in Industrial Management, Business, Supply Chain Management or similar.
• At least 5 years of experience in sourcing and/or supply chain management with a proven track record of delivering results.
• Strong skills in process improvement, data analysis, and project coordination.
• Experience with ERP systems, Qlik, and advanced Excel proficiency.
• Fluency in English (written and spoken); proficiency in Swedish is highly advantageous.
• A highly motivated, solution-driven, and positive attitude that embraces both short- and long-term goals.

What We Wish:

• Aftermarket knowledge, experience managing returns, repairs, and reverse logistics.
• Electronics, knowledge of supply chain needs for high tech products.
• Complex Organizations, understanding in coordinating within large organizations.
• LEAN, skills in using LEAN to streamline and improve processes.

Your ability to take initiative, coupled with your strategic thinking, will make you an invaluable asset to our team.

Why Axis? – A Culture That Values Impact and Growth

At Axis, you’ll find more than just a job. You’ll be part of a culture that rewards creativity, promotes continuous development, and values individual contribution. We offer a career in a fast-paced, global company that’s constantly evolving, where you’ll have the autonomy to lead, innovate, and see the direct impact of your work.

We want you to enjoy working with us, which is why we offer benefits such as morning “fika” every day, Friday cake, company bonus, wellness allowance, health insurance and your very own Axis bicycle - to name a few.

Ready to Drive Change?

This is your opportunity to join an industry leader and make a tangible difference. We are excited to hear from professionals who are ready to take ownership of their role and drive transformation in a global supply chain environment.

Submit your application by October 22, 2024. For any questions, contact our recruiting manager Stefan Grönvall at [email protected].

Join Axis – where your drive, competence, and passion will fuel the future of global innovation!

Type of EmploymentPermanent Employment

Posting End Date2024-10-20

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 4500 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast