General Description:
The Process Improvement Consultant I supports improvement initiatives by assisting with data collection, workflow analysis, and structured process improvement activities. This role focuses on building foundational process improvement capability and supporting small‑scale improvement projects under guidance. The Consultant I works collaboratively with clinical, operational, and administrative teams to identify inefficiencies, support implementation of evidence‑based improvements, and contribute to improved patient care quality, safety, and operational efficiency.
Essential Responsibilities:
Responsibilities listed in this section are core to the position and encompass all organization facilities, to include outlying Ambulatory Clinics. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Conducts workflow observations and initial process mapping to document current‑state workflows.
Assists in developing value stream maps and identifying waste, variation, and inefficiencies.
Collects, validates, and analyzes data to support assigned improvement initiatives.
Supports small‑scale improvement projects with defined scope and guidance from senior consultants.
Develops basic dashboards, run charts, and visual displays to support project performance monitoring.
Assists with tracking improvement project metrics and documenting progress.
Supports development and documentation of standard work and process changes.
Assists with implementation of redesigned processes and monitors early adoption.
Participates in cross‑functional improvement teams to support implementation of best practices.
Prepares summaries of findings and communicates project updates to improvement teams.
Supports training and orientation activities related to basic process improvement methodologies.
General Responsibilities:
Performs other duties as assigned.
Minimum Qualifications:
Education: Bachelor’s degree in Healthcare Administration, Nursing, Business, Industrial Engineering, or related field required.
Experience: No experience required.
License(s)/Certification(s)/Registration(s) Required: None required.
Knowledge, Skills and Abilities:
Basic data analytics and visualization skills
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Strong communication and facilitation skills
Microsoft Office skills with heavy emphasis in MS Excel, Word, PowerPoint as well as Visio
Skills Required
- Bachelor's degree in Healthcare Administration, Nursing, Business, Industrial Engineering, or a related field
- Basic data analytics and visualization skills
- Ability to manage multiple projects and meet deadlines in a fast-paced environment
- Strong communication and facilitation skills
- Microsoft Office skills, especially Excel, Word, PowerPoint, and Visio
- Professional experience
- Professional license, certification, or registration
What We Do
OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center and Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research.
