Responsibilities:
Contact healthcare providers via phone, fax, email, or web portals to request medical records.
Follow up on pending requests to ensure timely receipt of required documentation.
Verify the completeness and accuracy of received medical records.
Maintain detailed records of retrieval activities and status updates in client systems.
Communicate with provider offices and internal teams regarding record status and discrepancies.
Ensure compliance with HIPAA, client policies, and data privacy regulations.
Meet daily productivity, quality, and turnaround time targets.
Escalate unresolved issues, missing records, or provider concerns as appropriate.
Perform data entry and document management activities with a high level of accuracy.
Support process improvements and operational initiatives as required.
Skills Required
- Contact healthcare providers via phone, fax, email, and web portals to request medical records
- Follow up on pending requests and ensure timely receipt of required documentation
- Verify completeness and accuracy of received medical records
- Maintain detailed retrieval activity records and status updates in client systems
- Ensure compliance with HIPAA, client policies, and data privacy regulations
- Perform accurate data entry and document management
- Communicate with provider offices and internal teams; escalate unresolved issues
Harris healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harris healthcare and has not been reviewed or approved by Harris healthcare.
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Leave & Time Off Breadth — PTO and paid holidays are characterized as generous, with ample time off emphasized. This breadth of time-off options is highlighted alongside favorable impressions of vacation and sick leave.
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Flexible Benefits — Remote-work flexibility and trust to work from home are emphasized, indicating adaptable arrangements for many roles. Flexibility is positioned as a tangible part of the overall package.
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Healthcare Strength — Core coverage includes medical, dental, and vision, along with life and disability insurance and HSA/FSA options. Health plans are often characterized as good, contributing to a solid foundational offering.
Harris healthcare Insights
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions: ♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength. Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own. The enhanced HARRIS Flex solution comes with new functionality including: ♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and ♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes. ♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
