Process Associate

Posted 2 Days Ago
Be an Early Applicant
Coimbatore, Tamil Nadu, IND
In-Office
Entry level
Healthtech
The Role
Review complex medical records to identify clinically significant findings relevant to life/health underwriting. Produce concise standardized summaries, flag missing or contradictory information, apply templates for underwriters, ensure HIPAA compliance, meet turnaround and quality targets, and collaborate on ambiguous cases.
Summary Generated by Built In
Key Responsibilities
  • Review lengthy or complex medical records (APS, lab reports, physician notes, hospital discharge summaries) and identify clinically significant findings relevant to underwriting risk.
  • Produce concise, standardized summaries highlighting diagnoses, chronic conditions, treatment timelines, medications, surgical history, and red-flag findings (e.g., cardiac, oncology, mental health, substance use).
  • Flag missing, unclear, or contradictory medical information that may require follow-up with the applicant, physician, or requester.
  • Apply consistent formatting/templates so underwriters can quickly locate key data points without reading full files.
  • Maintain strict confidentiality and compliance with HIPAA/data privacy and regional health-data regulations.
  • Collaborate with managers, leaders to clarify ambiguous cases.
  • Identify patterns or risk factors (e.g., recurring conditions, family history, lifestyle risks) that may affect premium calculation or policy terms.
  • Meet turnaround time (TAT) targets and quality benchmarks for each case reviewed.
Required Qualifications
  • Bachelor's degree in Nursing, Life Sciences, Pharmacy, or a related medical/health field (preferred); insurance/underwriting background is a plus.
  • Strong understanding of medical terminology, disease processes, and common lab/diagnostic reports.
  • Familiarity with life/health insurance underwriting guidelines and risk classification is an advantage.
Key Skills
  • Medical knowledge: Ability to interpret clinical notes, lab values, imaging reports, and treatment histories.
  • Analytical thinking: Ability to separate underwriting-relevant details from non-essential clinical noise.
  • Attention to detail: Catching inconsistencies, missing data, or high-risk conditions that could impact policy decisions.
  • Written communication: Producing clear, concise, jargon-appropriate summaries for non-clinical underwriters.
  • Time management: Handling high case volumes while meeting strict TAT (turnaround time) commitments.
  • Confidentiality & compliance awareness: Strict adherence to data privacy standards (HIPAA or regional equivalent).

Skills Required

  • Bachelor's degree in Nursing, Life Sciences, Pharmacy, or related medical/health field
  • Strong understanding of medical terminology, disease processes, and common lab/diagnostic reports
  • Familiarity with life/health insurance underwriting guidelines and risk classification
  • Ability to interpret clinical notes, lab values, imaging reports, and treatment histories
  • Analytical thinking to separate underwriting-relevant details from non-essential clinical information
  • High attention to detail to catch inconsistencies, missing data, or high-risk conditions
  • Strong written communication to produce clear concise summaries for non-clinical underwriters
  • Time management and ability to meet strict turnaround time (TAT) and quality benchmarks
  • Confidentiality and compliance awareness (HIPAA or regional equivalent)

Harris healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harris healthcare and has not been reviewed or approved by Harris healthcare.

  • Leave & Time Off Breadth PTO and paid holidays are characterized as generous, with ample time off emphasized. This breadth of time-off options is highlighted alongside favorable impressions of vacation and sick leave.
  • Flexible Benefits Remote-work flexibility and trust to work from home are emphasized, indicating adaptable arrangements for many roles. Flexibility is positioned as a tangible part of the overall package.
  • Healthcare Strength Core coverage includes medical, dental, and vision, along with life and disability insurance and HSA/FSA options. Health plans are often characterized as good, contributing to a solid foundational offering.

Harris healthcare Insights

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The Company
HQ: Niagara Falls, New York
185 Employees
Year Founded: 1993

What We Do

For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions: ♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength. Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own. The enhanced HARRIS Flex solution comes with new functionality including: ♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and ♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes. ♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems

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