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Curiosity wanted. Innovation required.
The Role
Supports installation, warranty, and service operations through performance data analysis, reporting, dashboard development, and process optimization. The intern will identify efficiency opportunities, collaborate cross-functionally on service delivery improvements, and gain exposure to vendor and partner management. This is a 10-week, headquarters-based summer internship focused on applying operational analytics to improve customer satisfaction and business outcomes.
Summary Generated by Built In
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
As a Services Operations Analyst Intern at Lowe's, you'll work with the team that oversees installation, warranty, and service programs for millions of customers. You'll help analyze data, build reports, and support optimization projects that improve service delivery and operational efficiency. From evaluating performance trends to identifying process improvement opportunities, you'll gain hands-on experience in using analytics to drive better outcomes for customers and business partners. This internship is ideal for students interested in operations, analytics, and problem-solving in a large-scale corporate setting.
Summer Internship Program
Whether you're starting your professional journey or pivoting to a new field, Lowe's offers the resources and opportunities you need to thrive. Our 10-week summer internship program (May 24th-July 30th) immerses you in real-world retail operations. You'll work directly with industry experts across our stores, distribution centers, and corporate offices, gaining practical experience through hands-on projects that make meaningful contributions to our business and communities.
To succeed in this role, we seek future leaders who:
Do Your Best Work in Mooresville
This internship is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
What You Will Learn
Minimum Qualifications
Preferred Skills/Experience
Benefits
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
As a Services Operations Analyst Intern at Lowe's, you'll work with the team that oversees installation, warranty, and service programs for millions of customers. You'll help analyze data, build reports, and support optimization projects that improve service delivery and operational efficiency. From evaluating performance trends to identifying process improvement opportunities, you'll gain hands-on experience in using analytics to drive better outcomes for customers and business partners. This internship is ideal for students interested in operations, analytics, and problem-solving in a large-scale corporate setting.
Summer Internship Program
Whether you're starting your professional journey or pivoting to a new field, Lowe's offers the resources and opportunities you need to thrive. Our 10-week summer internship program (May 24th-July 30th) immerses you in real-world retail operations. You'll work directly with industry experts across our stores, distribution centers, and corporate offices, gaining practical experience through hands-on projects that make meaningful contributions to our business and communities.
To succeed in this role, we seek future leaders who:
- Drive innovation with fresh perspectives and an eagerness to learn.
- Bring dynamic energy while staying open to inspiration.
- Take on challenges with sharp thinking and embrace new opportunities.
- Build strong partnerships through collaborative teamwork.
- Push boundaries to discover what's possible.
Do Your Best Work in Mooresville
This internship is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
What You Will Learn
- Assist in analyzing operational performance data for service programs.
- Build reports and dashboards that track key metrics for installation and warranty services.
- Support optimization projects to improve efficiency and customer satisfaction.
- Collaborate with cross-functional teams on process improvements and service delivery initiatives.
- Gain exposure to vendor and partner management in services operations.
- Learn how operational analytics influence decision-making at scale.
Minimum Qualifications
- Pursuing a Bachelor's Degree in Business, Analytics, Supply Chain, Operations Management, or related field.
- Expected graduation dates of December 2027 or May 2028.
Preferred Skills/Experience
- 3.0 cumulative GPA.
- Proficient in MS Office programs (specifically in Power Point, Excel and data analysis tools); familiarity with data visualization tools is a plus.
- Strong interpersonal, collaborative, innovative problem solving, analytical thinking, organizational and communication skills.
- Interest in operations, process improvement, or customer service.
- Previous relevant internship or experience in data analysis.
- Experience in a leadership position at work or within a campus organization.
Benefits
- Paid Internships
- Eligibility for Lowe's Housing Benefit
- 10% Associate Discount
- For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Skills Required
- Currently pursuing a bachelor's degree in Business, Analytics, Supply Chain, Operations Management, or a related field
- Expected graduation in December 2027 or May 2028
- Minimum 3.0 cumulative GPA
- Proficiency in Microsoft Office, especially PowerPoint and Excel
- Familiarity with data visualization tools
- Strong interpersonal, collaborative, analytical, organizational, communication, and problem-solving skills
- Interest in operations, process improvement, or customer service
- Previous relevant internship or data analysis experience
- Leadership experience at work or in a campus organization
Lowe’s Compensation & Benefits Highlights
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Retirement Support — A 401(k) match up to 4.25%—with early eligibility and immediate vesting—is repeatedly highlighted, including access for regular part-time associates. Feedback suggests this makes retirement benefits a notable strength of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan with a 15% discount allows associates to buy company stock on favorable terms. Feedback suggests this ownership opportunity meaningfully supplements base compensation.
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Parental & Family Support — Eligible full-time associates can receive up to 10 weeks of paid maternity leave and 4 weeks of paid parental leave, with adoption assistance and some fertility-related coverage also noted. Descriptions emphasize these as core elements of the family-support offering.
Lowe’s Insights
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The Company
What We Do
It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.
Why Work With Us
We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.
Gallery
Lowe’s Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
2 days a week
