Print Production Sales Executive
Position Profile
The Print Technology Executive Federal is directly responsible for selling the full suite of Ricoh’s solutions portfolio, Hardware, Software and Professional Services. The PTE will sell into a pre-defined account base consisting of both medium and large Federal clients to analyze, formulate a sales strategy, close and implement all our CIP/OP technology. To be successful the PTE must be focused to growing Ricoh market share within the assigned geographic territory.
Job Duties and Responsibilities
- Supplies product information to selected customers in an assigned territory and/or arranges for business analyses of customer’s business communication requirements and develops benchmark demonstrations, proposals and value propositions that exceeds customers’ requirements resulting in the development of new customers and retention of existing accounts by applying a consultative approach to Federal Department of Defense, Department of Veteran Affairs, and Civilian organizations.
- Is responsible for assessments, technology recommendations and sales of our CIP/OP technology, Software and services.
- The PTE is also responsible for the strategy of our managed print program which includes color management, consulting, wide-format, remote monitoring, application management and our platform strategy with IOT.
- Organizes and implements post-sale delivery and implementation of RICOH solutions at customer locations. Acts as primary point of contact for all sales paperwork.
- Proactively develops new customer contacts, review leads, participates in customers’ business communication strategy, planning and delivery of RICOH solutions.
- Engages in strategic planning with customer base; proactively identifies, evaluates and formulates action plans for at-risk customers.
- Meets or exceeds revenue and gross profit expectations.
- Coordinates cross-functional sales activity and manages team processes.
- Promote products and represent company at off-site customer meetings.
- Maintain records of all account activity within sales database.
- Identify contacts in accounts and conduct strategic calls.
- Serves as first line of contact with customers.
- Performs other duties as assigned.
Qualifications (Education, Experience, and Certifications)
Typically Required:
- 4-year college degree or equivalent experience in a related field.
- 5 years of successful business-to-business sales experience; to include 2 years of selling experience in Federal Department of Defense, Department of Veteran Affairs, and Civilian organizations or State and Local Government entities.
Knowledge, Skills and Abilities
- In depth knowledge of sales methodologies and processes in a matrixed environment with Federal Department of Defense, Department of Veteran Affairs, and Civilian organizations.
- Knowledge of graphics arts, print for pay and commercial print industries.
- In-depth knowledge of technology, connectivity and selling complex solutions.
- Strong negotiation, written and oral communication and presentation skills with Federal Department of Defense, Department of Veteran Affairs, and Civilian organizations.
- Strong interpersonal, time management and self-motivational skills.
- In depth business acumen and leadership skills.
- Demonstrated ability to successfully work with or lead diverse teams to formulate account strategy.
- In depth knowledge of industry products and services
- Demonstrated ability to develop and foster key relationships with contacts outside of the sales function or across line of businesses to formulate successful account strategies.
- Ability to analyze complex data from multiple sources and correlate to identify issues and propose solutions.
- Proficient computer skills (e.g., Microsoft Office Suite).
Working Conditions, Mental and Physical Demands
- Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level.
- Work is mostly sedentary, but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs. (e.g., papers, books, files and small parts, etc.).
- Requires moderate dexterity; regular application of basic skills (calculator, keyboard, hand tools, etc.).
- Requires daily customer site visits whose locations may or may not be serviced by public transportation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
About UsCome Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Skills Required
- Bachelor's degree or equivalent experience
- 5 years of successful B2B sales experience
- 2 years selling to Federal DoD, VA, civilian organizations, or state/local government
- Knowledge of sales methodologies and processes in federal environments
- Knowledge of graphics arts, commercial print, and print-for-pay industries
- Experience selling complex technology solutions (hardware, software, services) and managed print programs
- Strong negotiation, written, oral communication and presentation skills
- Proficient computer skills (Microsoft Office Suite)
Ricoh USA, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh USA, Inc. and has not been reviewed or approved by Ricoh USA, Inc..
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Healthcare Strength — The company offers comprehensive medical, dental, and vision plans with configurable options, plus disability, life insurance, and an EAP. Feedback suggests coverage breadth is solid, with some noting low copays in certain plans.
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Retirement Support — A 401(k) with company match is available starting on day one. Feedback suggests the program is competitive in scope even if the match level is viewed as only average by some.
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Flexible Benefits — A configurable benefits marketplace with options like pet insurance, employee discounts, tuition reimbursement, and the ability to purchase extra vacation days offers choice. Feedback suggests flexibility and add‑ons help round out total rewards even when base pay feels light.
Ricoh USA, Inc. Insights
What We Do
Ricoh USA is an information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4 million businesses and solve problems for companies large and small. Every day our more than 90,000 global employees serve a vast array of industries designing and optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems, platforms, and image technology to make data accessible to people faster and with more insight than ever before.








