KEY RESPONSIBILITIES
● Promo Book Design and Layout (Primary Focus): Design and lay out multiple monthly promotional books in Adobe InDesign, including the Seasonal Candy Solutions, Retail Solutions, and Foodservice books, ranging from 24 to over 100 pages, for a total of 22 books per year. Maintain consistent templates, brand standards, and page structure month to month.
● Content Gathering and Follow-Up: Gather product, pricing, and promotional content from the category management team and vendor partners. Identify missing or incomplete information, such as images, descriptions, pricing, and item details, and follow up to resolve it before deadline.
● Proofing and Print Production: Proof pages carefully for accuracy of pricing, item numbers, and product details. Prepare and deliver print-ready files to the in-house print team, which produces 3,500 to 6,000 books per month, and make revisions based on feedback from category managers and the Studio H team.
● Workflow Automation: Build and maintain catalog automation for the promo books using EasyCatalog, InDesign Data Merge, and integration tools such as Zapier. Continuously improve production workflows to reduce manual layout time and errors.
● Email Newsletters: Build three recurring monthly newsletters in Mailchimp: Fresh Ideas, Popular Products, and Vendor Spotlight. Place vendor-paid content, including feature articles and product blurbs, into newsletter templates, and build each Vendor Spotlight edition around a single vendor’s story, brand, and featured products.
● Email Production and Testing: Source, size, and optimize images for email. Coordinate with the digital marketing specialist on copy review and editing, test emails across devices and email clients before sending, and manage audience lists.
● Collaboration and Teamwork: Communicate regularly with the Studio H team on project status, deadlines, and blockers. Track deliverables and deadlines for each book and newsletter cycle.
● Additional Design Projects: As time allows, support additional design projects for the marketing team.
Requirements
CANDIDATE PROFILE
● Minimum of three (3) years of professional graphic design experience with a strong print production background.
● Advanced proficiency in Adobe InDesign, with working knowledge of Photoshop and Illustrator.
● Proven experience producing large multi-page catalogs, magazines, or promotional books.
● Understanding of print production, including bleeds, color modes, image resolution, and packaging files.
● Fluent written and spoken English, and comfortable communicating directly with U.S.-based teams and vendors by email and video call.
● Exceptional attention to detail, especially with pricing and product data.
● Proactive about following up on missing information without waiting to be asked.
● Amenable to working hours that overlap with U.S. Pacific Time business hours, which may include some evening hours in Indonesia, and willing to work remotely.
PREFERRED QUALIFICATIONS
● Experience with food, grocery, retail, or CPG marketing is highly preferred.
● Familiarity with Zapier or similar automation and integration tools is an advantage.
● Experience working remotely with international teams is an advantage.
● Experience with EasyCatalog and InDesign Data Merge, with examples of data-driven catalog layouts.
● Hands-on experience with Mailchimp or comparable email platforms.
Benefits
- Free lunch meal, fruits, snacks, and drinks
- Onsite gym with a free professional instructor
- Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
- Weekly engagement activities with prizes that are up to 3,000 PHP
- Free upskilling academy to improve your performance and skillset
- State-of-the-art facilities from toilets to your workstation
- Amenities such as sleeping quarters, game area, chat room, shower room
Skills Required
- At least three years of professional graphic design experience with a strong print production background
- Advanced proficiency in Adobe InDesign
- Working knowledge of Adobe Photoshop and Adobe Illustrator
- Experience producing large multi-page catalogs, magazines, or promotional books
- Understanding of print production, including bleeds, color modes, image resolution, and file packaging
- Fluent written and spoken English
- Comfort communicating with U.S.-based teams and vendors by email and video call
- Exceptional attention to detail, particularly with pricing and product data
- Proactive follow-up on missing or incomplete information
- Availability to overlap with U.S. Pacific Time business hours, including possible evening hours in Indonesia
- Willingness to work remotely
- Experience with food, grocery, retail, or CPG marketing
- Familiarity with Zapier or similar automation and integration tools
- Experience working remotely with international teams
- Experience with EasyCatalog and InDesign Data Merge, including data-driven catalog layouts
- Hands-on experience with Mailchimp or comparable email platforms
What We Do
iSupport Worldwide is a US-owned business process outsourcing and offshoring provider serving fast-growing and small-to-midsize businesses. It builds dedicated offshore teams and supplies staffing, facilities, and managed operations, while handling administrative work so clients can focus on core growth. Its support spans back-office and customer service, accounting and finance, human resources, IT, software and application development, digital marketing, sales, and other functions, tailored to clients across industries, verticals, and languages.
.png){kind=logo}
