The Center of Excellence team is responsible for increasing the ability to scale platform expertise across the entire Dynatrace ONE function (Post Sales organization at Dynatrace). Focused on topics that drive Dynatrace value, adoption and retention with customers, the Center of Excellence acts as a point of contact for Dynatrace ONE for specialized customer engagements, proliferation of best practices and driving of key enablement activities. The Center of Excellence engages in cross-functional collaborative activities to ensure that all departments within Dynatrace ONE have the right tools and knowledge at their disposal to further drive customer success.
As an Architect in the Center of Excellence team, you take on a technical role as a scaling agent of expertise. You will play a pivotal role in driving growth and success with our customer’s usage of the Dynatrace platform within a specific area including (but not limited to) logs, security, cloud, Kubernetes, developer observability, business analytics and digital experience management. You ensure adoption and customer success through working with customers alongside other Dynatrace ONE field teams, through knowledge transfer and best practices documentation, and through enablement activities. You own all aspects of a mission critical topic and are seen as a Subject Matter Expert where you define best practices together with stakeholders to scale specialized expertise within Dynatrace ONE.
Responsibilities:
- Collaborate with stakeholders within Dynatrace ONE, R&D, Sales Engineering and other technical teams
- Provide Subject Matter Expertise on mission critical topics
- Topic ownership, creation of required deliverables for scaling this expertise and driving asset creation
- Develop, document and promote best practices, reference models and solution methodologies for use across Dynatrace ONE
- Digest technical resources from various sources into tangible and executable strategies
- Provide technical leadership and mentorship within Dynatrace ONE, supporting skill development and knowledge sharing
- Assess and recommend new technologies, tools, and frameworks to enhance customer engagement
- Lead or support customer engagements and pilots together with an existing customer account team
- Support scaling of expertise to broader Dynatrace ONE teams
- Contribute to thought leadership assets and activities
Minimum Requirements:
- Technical degree (i.e. Computer Science, Computer Engineering) or relevant work experience required
- 5+ years proven experience as a consultant or architect working on highly technical, agile teams
- 3+ years proven experience actively leveraging the Dynatrace Platform, or similar technology (e.g.: Datadog, Splunk), as an end-user or as an administrator/implementor
- Experience with modern deployment automation tools, scripting, and methods
- Experience with the enterprise software sales process preferred
- Working experience with modern IaaS, PaaS, container and Serverless cloud technologies
- Working experience with cloud-native application design
- Working experience with modern software engineering processes preferred
- Must have excellent written, oral, and presentation communications skills.
- Strong analytical, problem-solving, and communication skills, with the ability to engage both technical and non-technical stakeholders
- Experience developing and promoting best practices, methodologies and governance frameworks
- Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment.
- While this is not a traveling role, must be willing to travel up to 25%
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
For the role of CoE Architect , the salary range is between 145,000 USD to 190,000 USD. This is depednant on experiance.
Equal OpportunitiesAll your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected].
Skills Required
- Technical degree in Computer Science, Computer Engineering, or relevant equivalent work experience
- 5+ years of experience as a consultant or architect working on highly technical, agile teams
- 3+ years actively leveraging the Dynatrace Platform or similar technology such as Datadog or Splunk
- Experience with modern deployment automation tools, scripting, and methods
- Experience with modern IaaS, PaaS, container, and serverless cloud technologies
- Experience with cloud-native application design
- Excellent written, oral, and presentation communication skills
- Strong analytical, problem-solving, and communication skills, including engagement with technical and non-technical stakeholders
- Experience developing and promoting best practices, methodologies, and governance frameworks
- Ability to work with minimal supervision and execute projects in a matrix environment
- Willingness to travel up to 25%
- Experience with the enterprise software sales process
- Experience with modern software engineering processes
Dynatrace Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off options include paid PTO, parental leave, volunteer time off, and company‑wide quarterly Wellness Days, with flexible hours and hybrid/remote arrangements noted. Feedback suggests these programs support work‑life balance across many U.S. roles, with some postings referencing an "unlimited" PTO approach.
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Healthcare Strength — Healthcare is presented as comprehensive, with medical, dental, and vision coverage plus mental‑health resources and an Employee Assistance Program; U.S. materials cite PPO/HDHP options and a Kaiser HMO in California. Feedback suggests these offerings are well regarded and form a solid core of the benefits package.
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Retirement Support — Retirement programs include a U.S. 401(k) with company match and access to retirement planning tools, with company reporting also referencing broader retirement savings programs. Feedback suggests this foundation contributes meaningfully to overall total rewards.
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What We Do
Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.
Why Work With Us
In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.
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Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.












