JOB SUMMARY
Change agent who supports the implementation of strategic vision from inception to fruition. Identify business needs and lead the creation of strategic assessments and strategy proposals.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Lead consulting sessions with company management.
Lead and innovate rigorous quantitative and qualitative research through competitive audits, customer and industry trends analysis, and stakeholder interviews.
Lead implementation and review of existing /new operational strategies, analyses and models simultaneously.
Provide expert guidance on the analysis and review of models for data-driven strategy recommendations and communicating results in a timely manner.
Gain support and increase speed of new strategy execution across the organization. Lead preparation of strategic content and supporting details for all relevant meetings, including presentations, and final reports.
Provide leadership and innovation for Charter's approach to digital expansion and adoption.
Drive global solutions by ensuring alignment across the organization.
Mentor and guide members of the Digital Strategy & Operations team.
Lead collaborations with business and technical teams
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Demonstrated mastery in reporting, data mining, and predictive modeling
Demonstrated understanding of telecommunications industry and the products and services offered
Demonstrates effective decision-making skills and the ability to exercise discretion
Demonstrated knowledge of strategy reporting, strategy enhancements and other ad hoc analytics
Ability to step back and contribute to insight development and creative ideation
Ability to think across disciplines, industries, cultures and scenarios Ability to identify issues of an intricately complex nature and effectively resolve
Effective written and verbal communication skills Effective analytical and troubleshooting abilities
Required Education
Bachelor's degree or equivalent experience
Required Related Work Experience and Number of Years
Consulting and/or Business Analysis experience and/or as a leader on a strategic program - 10+
Leading Strategy Engagements - 4-5
Preferred Education
Master's degree
WORKING CONDITIONS
Office environment
BGN701 2024-44186 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-12-03 12:21 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$124,000.00 and $220,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
Top Skills
What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
Gallery
Spectrum Teams
Spectrum Offices
OnSite Workspace