Principal Solution Engineer

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This role sits within the Solutions Center of Excellence (COE), a Product-organization team built to close the gap between what Tableau builds and what the field can sell and demonstrate with confidence. Tableau's business today spans an established cloud and server customer base and a fast-growing set of Tableau Next and agentic capabilities, and the field needs both protected and grown at the same time.

We work in 90-day sprints, not long roadmaps, and we measure ourselves on what actually reaches the field, not on how polished an idea sounds in a deck. As a Principal Solutions Engineer on this team, you'll partner closely with the Solutions Engineering organization, and at times directly with customers, to catch gaps before they cost deals and turn what you learn into something the field can use immediately.

What You'll Actually Be Doing

• Partner with Solutions Engineers in the field to understand what they need to meet the demands of their customers — then close the loop by driving adoption of what you build until the field is actually using it, not just handing it off.

• Build working prototypes ahead of general availability, using AI-assisted coding tools to move fast, that show the product organization exactly where a capability falls short (e.g. vibe-coded dashboard and knowledge-graph prototypes).

• Engage directly with strategic and executive-level customers to validate prototypes and pressure-test competitive positioning.

• Develop and maintain technical assets in your area of focus — competitive readiness materials, talk tracks, or demo environments (e.g. Tableau messaging decks, 201-level architecture decks, Customer Zero materials) — and keep them current as the landscape shifts.

• Experiment with new AI capabilities and skills as they become available (Slack skills, TabNext skills, Beacon), and bring back what's worth scaling to the rest of the team.

• Deeply understand the nuances between the Salesforce buyer and the Tableau buyer to deliver demos and other assets that target the appropriate value drivers.

• Act as a product subject-matter expert on Tableau Cloud and Tableau Desktop — the core platform is still the majority of the business, so your prototyping and field partnering need to be grounded in deep, current fluency with it, not just the newest capabilities.

• Feed what you learn from the field back into best-practice sharing across the COE and scalable tooling for the Field, so a gap you close for one region or SE becomes an advantage the whole field can use.

You're Our Person If…

• You have several years of hands-on solutions engineering, sales engineering, or technical pre-sales experience, ideally with analytics, business intelligence, or data platforms.

• You have deep, current expertise in Tableau Cloud and Tableau Desktop — you can speak to the platform's capabilities and limits as a genuine product SME, not just a user.

• You can build a working technical prototype independently, including with AI-assisted coding tools, not just talk through a concept.

• You have experience partnering with a field or sales organization to translate their feedback into something a product team can act on.

• You're comfortable in a fast-paced environment with shifting priorities, and you'd rather ship something in 90 days than perfect it over a year.

• You can communicate a technical gap or opportunity clearly enough that the field trusts your read on it without you being in the room.

Even Better If…

• You have experience with Tableau, Salesforce, or another enterprise data and analytics platform.

• You've worked with model context protocol (MCP)-based integrations or agentic workflows.

• You have experience contributing to a structured feedback loop between a field organization and a product organization.

• You have supported customers or colleagues outside your home region.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.