Microsoft’s Observability & Intelligent Cloud team is reimagining how large-scale cloud services stay reliable. We build intelligent systems that help prevent incidents, detect failures earlier, accelerate diagnosis and mitigation, and reduce operational effort across Microsoft services.
Our work spans the full reliability lifecycle—from telemetry and anomaly detection to AI-assisted diagnosis, safe automation, and intuitive operational experiences. You will help create secure, scalable platforms that protect customers and enable engineering teams to operate services with greater speed and confidence.
Responsibilities
- Design, build, test, deploy, and operate reliable backend services, APIs, data pipelines, and automation workflows.
- Create intelligent capabilities that turn large volumes of operational data into timely, actionable insights for engineering teams.
- Apply software engineering and AI techniques to improve anomaly detection, alert correlation, incident diagnosis, and safe mitigation.
- Investigate production issues, identify root causes, and turn lessons from live-service events into durable product and engineering improvements.
- Partner with service teams, product managers, and engineers to understand reliability challenges and translate them into scalable solutions.
- Improve the security, observability, performance, quality, and maintainability of the services you own.
- Contribute to technical designs, documentation, operational readiness, and shared engineering practices.
Qualifications
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
- Strong experience designing, building, and operating distributed systems, cloud services, or large-scale backend platforms.
- Strong technical depth in service architecture, reliability, debugging, performance, security, and operational excellence.
- Proven ability to lead ambiguous technical work from problem framing through design, execution, deployment, and production support.
- Strong cross-team collaboration and communication skills, with the ability to influence technical decisions across partner teams.
- Experience collaborating across teams and communicating technical concepts clearly to engineering and product stakeholders.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
- Strong experience designing, building, and operating distributed systems, cloud services, or large-scale backend platforms
- Strong technical depth in service architecture, reliability, debugging, performance, security, and operational excellence
- Proven ability to lead ambiguous technical work from problem framing through design, execution, deployment, and production support
- Strong cross-team collaboration and communication skills, with the ability to influence technical decisions across partner teams
- Experience collaborating across teams and communicating technical concepts clearly to engineering and product stakeholders
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
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Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
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Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
Microsoft Insights
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
