ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Principal Software Engineer I is responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual works in partnership with cross-functional teams to ensure that software deliverables, including designs, codes, and tests, are completed in a timely manner, while remaining aligned with industry and organizational standards.
Essential Duties & Responsibilities:
1. Platform Architecture & Strategy
- Define and evolve the frontend platform architecture (React, TypeScript, micro-frontends if applicable)
- Establish patterns for:
- Component architecture (atomic / design system-driven)
- State management (Redux Toolkit, Zustand, server state via React Query, etc.)
- Make build vs buy decisions for UI tooling
2. Design System & Component Platform
- Lead development of a scalable design system
- Ensure:
- Accessibility
- Internationalization (i18n)
- Theming and white-labeling capability
- Maintain reusable component libraries (Storybook, tokens, primitives)
- Enable cross-product UI consistency
3. Developer Experience (DX) & Tooling
- Build and maintain:
- Monorepo tooling
- CLI tools and scaffolding generators
- CI/CD pipelines for frontend apps
- Optimize:
- Build performance
- Test pipelines
- Local developer setup
- Standardize linting, formatting, and code quality practices
4. Performance & Scalability
- Define and enforce performance budgets (Core Web Vitals)
- Lead optimization across:
- Bundle size (code-splitting, tree-shaking)
- Runtime performance
- Rendering strategies
- Implement observability for frontends:
- RUM tools (Dynatrace, Datadog, New Relic, etc.)
5. Architecture Governance
- Act as the technical authority for frontend/UI decisions
- Conduct architecture reviews and POC evaluations
- Define coding standards and engineering guidelines
- Mentor senior engineers and influence cross-team decisions
6. Micro-Frontend & Platform Integration
- Define strategies for:
- Micro-frontends (Module Federation, SPA composition)
- Shared dependencies and versioning
- Build robust integration patterns with backend services (GraphQL/REST/BFF)
- Ensure platform scalability across teams and products
7. Security & Compliance
- Enforce frontend security best practices:
- CSP, XSS prevention
- Secure auth flows (OAuth, OIDC)
- Work with platform/security teams on compliance requirements
- Act as a multiplier across teams, not just an individual contributor
- Influence product and business decisions via technical insight
- Represent frontend engineering in executive-level discussions
- Drive engineering culture and innovation
Knowledge, Skills, and/or Abilities Required:
- 8+ years of software engineering experience with deep expertise in React & modern frontend ecosystems
- Proven experience building frontend platforms or large-scale UI systems
- Strong knowledge of:
- TypeScript, modern JavaScript (ES2025+)
- React internals, hooks, rendering lifecycle
- Next.js / SSR / edge architectures
- Experience with:
- Monorepos and build tooling
- Design systems and component libraries
- Demonstrated experience influencing org-wide architecture
- Systems thinker with platform mindset
- Strong bias for standardization and reuse
- Ability to balance long-term strategy with execution
- Excellent communication and stakeholder alignment skills
- Adoption rate of platform components across teams
- Reduction in frontend build & deployment times
- Improvement in Core Web Vitals
- Developer productivity (onboarding time, PR velocity)
- Reduction in UI inconsistencies across products
- React 18+, TypeScript
- design tokens
- GraphQL / BFF layer
- Storybook for component development
- Playwright / Jest for testing
Working Conditions: Pune (Hybrid)
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
Skills Required
- 8+ years of software engineering experience with deep expertise in React and modern frontend ecosystems
- Proven experience building frontend platforms or large-scale UI systems and influencing org-wide architecture
- Strong knowledge of TypeScript and modern JavaScript (ES2025+)
- Deep understanding of React internals, hooks, rendering lifecycle
- Experience with Next.js, SSR and edge architectures
- Experience with state management patterns and tools (Redux Toolkit, Zustand, React Query)
- Experience designing and maintaining design systems and component libraries (Storybook, design tokens, theming, i18n, accessibility)
- Experience with monorepos and frontend build tooling, bundling and performance optimization
- Experience with micro-frontends and Module Federation, shared dependency/versioning strategies
- Experience integrating frontends with backend services (GraphQL/REST/BFF)
- Knowledge of frontend security best practices and secure auth flows (CSP, XSS prevention, OAuth, OIDC)
- Experience building developer experience and tooling (CLI scaffolds, local setup, CI/CD, test pipelines)
- Familiarity with frontend observability / RUM tools (Dynatrace, Datadog, New Relic)
- Experience with front-end testing frameworks (Playwright, Jest)
ConnectWise Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ConnectWise and has not been reviewed or approved by ConnectWise.
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Leave & Time Off Breadth — Time off is positioned as a standout part of the package, including “Flexible Time Off,” “Flex Friday’s,” and frequent references to an “Unlimited PTO” approach that is valued for flexibility.
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Healthcare Strength — Core medical, dental, and vision coverage is consistently included, with additional items like life insurance and pre-tax accounts such as HSA contributions; some descriptions also indicate a possibility of fully covered employee medical premiums in certain cases.
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Retirement Support — Retirement and longer-term financial benefits are present through a 401K/retirement plan and an employee stock purchase plan, which strengthens the overall rewards package beyond base salary.
ConnectWise Insights
What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
