About Blue Cross
Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We’re committed to reinventing health care to improve health for our members and the community. We hope you'll join us.
How is This Role Important to Our Work?
This position is a partner in the design, development, implementation, evaluation and ongoing management of programs focused on improved delivery of health care services which lead to the improved health of our members. This position will work with leadership and cross-functional and cross-divisional teams to drive the design and execution required to advance organizational or divisional strategic priorities. The incumbent will ensure the design meets existing and emerging market, provider and member requirements as well as drive the resolution of complex business issues, shape emerging business opportunities/requirements and help the business effectively manage change. Incumbent will be required to lead teams across the organization and drive for results within tight deadlines. The incumbent serves as the liaison between multiple departments within the organization.
A Day in the Life:
Drive the development and documentation of design, requirements and implementation of multiple complex required to support initiatives that align with strategic priorities. Develop relationships and partner with key resources, both internal and external, to collaborate on the design and ensure all market, member, and provider considerations are factored into the design. Partner in the business decision making process to ensure capabilities, systems and processes meet market expectations and that alternate approaches are vetted and explored. Manage related ongoing program management work to understand what is needed to recommend strategy and solutions, while influencing and steering others to accomplish that strategy across multiple complex programs. Manage appropriate metrics, perform data analysis and evaluation for each of the initiatives. Develop and continually update program or project plans, timelines and deliverables while coordinating multiple sub-processes to expand and/or improve programs across multiple complex programs. Develop and implement a communication plan in conjunction with leadership and to support initiatives, including status and progress updates for multiple complex programs. Stay abreast of changes in the rapidly evolving health care marketplace. May perform other duties as assigned.
Nice to Have:
- Bachelor’s degree in Business, Health Science or related field
- Master’s degree in business, nursing, public health, health sciences, health promotion or related field
- Experience in process improvement
- Content expertise in the reduction of health risk behavior
- Experience working in/with diverse racial or ethnic groups and nations
- Ability to combine traditional health education approaches with policy or other advocacy tactics
Required Skills and Experiences:
- 7+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
- Demonstrated organizational relationship management skills.
- Ability to thrive in ambiguity.
- Strong critical thinking skills and problem solving/conflict resolution skills.
- Excellent written and verbal communication skills with strong facilitation, negotiation and presentation skills, adapting approach as needed.
- Attention to detail and time management skills.
- Self-motivated, ability to work independently, and demonstrated ability to work under tight time frames.
- Knowledge of the health care industry, payer business models, business segments and products.
- Proven ability to handle a variety of assignments in a fast paced and complex business environment.
- Proven ability to define problems, collect and analyze data, establish facts and draw valid conclusions.
Role Designation:
Hybrid Remote
Role designation definition: Teleworking is working full time remote. Hybrid is a combination of working onsite and remotely. Onsite is full-time onsite.
Make a difference
Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].
All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.
Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
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What We Do
Blue Cross and Blue Shield of Minnesota is a taxable, nonprofit organization with a mission to make a healthy difference in people’s lives. Chartered in 1933 as Minnesota’s first health plan, we’ve promoted wider, more economical and timely availability of health services for the people of Minnesota for 80+ years.
Blue Cross® and Blue Shield® of Minnesota is a nonprofit independent licensee of the Blue Cross® and Blue Shield® Association.
