Program Manager

Posted 13 Hours Ago
Be an Early Applicant
Plantation, FL
Hybrid
3-5 Years Experience
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
The Program Manager will lead the implementation and enhancement of the CPFR program, collaborating with various teams to drive inventory efficiencies and reduce costs. Responsibilities include establishing guidelines, driving program expansion, and facilitating continuous improvements through process enhancements.
Summary Generated by Built In

Our Opportunity:

Chewy is looking for an enthusiastic and driven Program Manager for Collaborative Planning, Forecasting, and Replenishment (CPFR) to join our dynamic team in Plantation, FL. In this role, you'll lead efforts to implement, enhance, and manage a world-class CPFR program. The ideal candidate has a strong background in retail or eCommerce supply chain, is process-focused, and excels at collaborating across internal teams and external vendors. We're seeking someone who is organized, meticulous, and analytical, with strong problem-solving and interpersonal skills. You’ll work alongside hard-working, passionate individuals in an entrepreneurial environment, where bureaucracy won’t hold you back. If you’re excited to make a big impact and have the passion and aim to succeed, we want to hear from you!

What You'll Do:

  • Partner with Analytics, Systems, S&OP, Merchant teams along with vendors to build out the Chewy CPFR program to drive inventory & operational efficiencies thereby reducing fulfillment costs.
  • Establish operational guidelines and measure critical metrics against the program guidelines.
  • Drive program expansion and implementation, coordinating with internal partners and directly engaging with external vendor partners.
  • Drive continuous improvement opportunities through systems and process documentation and enhancements for optimal efficiency and project management.
  • Create and maintain best practices playbook for metrics improvements.

What You'll Need:

  • Bachelor's degree in Supply Chain, Logistics, Finance, Management or related field!
  • 3+ years of experience in supply chain preferably in supply/inventory planning or operations.
  • 3+ years of experience in vendor facing planning roles, preferably with CPFR experience.
  • Facilitation experience at all levels of the organization; must be comfortable addressing both large and small audiences.
  • Ability to think and perform strategically and tactically.
  • Advanced MS Excel skills (Pivot Tables, vlookup, Macros, Data Manipulation, Formulas etc.)
  • Previous experience with SQL and Tableau.
  • Strong written, verbal, analytical and problem-solving skills.
  • Position may require travel.

Bonus:

  • E-commerce background is a plus.
  • MBA preferred. Procurement certifications are a plus (e.g., CSPM, APP, ISM, IPMM or MCIPS).

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Top Skills

Excel
SQL
Tableau

What the Team is Saying

Charles
Paul
Olivia
Mark
Victoria
Sumit
Zack
The Company
HQ: Boston, MA
20,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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