.png){kind=logo}
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Principal Program Manager- Transformation Programs
Introduction to the Team:
The AI Enablement and Culture Office helps Expedia Group unlock enterprise capacity and superior business outcomes through responsible, measurable adoption of artificial intelligence. Working across all Expedia Group businesses and functions, the team connects strategy to execution: building AI fluency, enabling high-impact use cases, strengthening governance and measurement, and helping leaders and teams adopt new ways of working.
As a Principal Program Manager, Transformation Programs, you will lead enterprise-scale change that turns ambition into sustained behavior, capability, and business impact. You will operate as a strategic thought leader and enterprise orchestrator—equally comfortable shaping the “why,” designing the operating model, and mobilizing teams to deliver measurable outcomes.
In this Role You Will:
Lead enterprise transformation: Lead complex, multi-year transformation programs and portfolios across products, platforms, functions, and regions, from problem definition through sustained adoption and value realization.
Align senior leaders: Partner with senior technology, product, data, operations, and business leaders to align priorities, resolve competing demands, manage dependencies, and secure sponsorship for enterprise change.
Create delivery clarity: Establish the governance, operating rhythms, decision forums, roadmaps, and measurement systems that create clarity, accountability, and predictable execution across technology and business organizations.
Shift culture and behavior: Shape and execute culture-change strategies that build AI fluency, psychological safety, responsible experimentation, and new ways of working; activate leaders, champions, and communities to reinforce adoption.
Measure what matters: Define outcome-oriented metrics and evidence-based narratives that show progress in capability, adoption, behavior change, delivery health, and business impact—and use them to guide prioritization and trade-offs.
Scale repeatable practices: Build and scale reusable transformation playbooks, operating models, tooling, and patterns, including responsible AI-enabled workflows that improve visibility, forecasting, decision quality, and execution.
Apply technical fluency: Bring sufficient technical fluency to engage in system, API, data, platform, integration, reliability, and operational-readiness discussions without owning engineering design or staffing decisions.
Build enterprise capability: Coach leaders and senior practitioners, raise the bar for transformation and program-management craft, and establish communities of practice that create lasting enterprise capability.
Minimum Qualifications:
Education: Bachelor’s degree in business, engineering, computer science, or a related technical field; or equivalent related professional experience.
Transformation leadership: 10+ years of experience leading complex, cross-functional transformation, change, or technology program portfolios in large, matrixed organizations.
Influence and alignment: Demonstrated success influencing across organizations and levels, including navigating ambiguity, resolving complex conflicts, and building alignment without relying on formal authority.
Operating-model design: Experience creating enterprise or cross-organization governance, delivery mechanisms, measurement frameworks, and operating models that improve execution and sustained adoption.
Executive communication: Strong strategic communication, facilitation, storytelling, executive presence, active listening, and relationship-building skills.
Technical fluency: Technical aptitude across modern technology environments, including system interactions, APIs, data flows, platform modernization, integration patterns, reliability, and operational resilience.
Data and AI-enabled execution: Experience applying data, analytics, and AI-enabled tools to improve program visibility, forecasting, scenario planning, decision-making, or workflow effectiveness.
Preferred Qualifications:
Global transformation: Experience leading enterprise AI adoption, digital transformation, operating-model change, or workforce/culture transformation at global scale.
Sustained adoption: A track record of converting strategy into repeatable practices, measurable behavior change, and durable business outcomes across multiple domains.
Responsible AI enablement: Experience establishing responsible AI guardrails, adoption measurement, capability assessments, learning ecosystems, or champion networks.
Thought leadership: Thought leadership in transformation, change management, technical program management, organizational culture, responsible AI, or data-driven execution.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.Skills Required
- Bachelor's degree in business, engineering, computer science, or a related technical field, or equivalent related professional experience
- 10+ years of experience leading complex, cross-functional transformation, change, or technology program portfolios in large, matrixed organizations
- Demonstrated success influencing across organizations and levels, navigating ambiguity, resolving complex conflicts, and building alignment without formal authority
- Experience creating enterprise or cross-organization governance, delivery mechanisms, measurement frameworks, and operating models
- Strong strategic communication, facilitation, storytelling, executive presence, active listening, and relationship-building skills
- Technical aptitude across system interactions, APIs, data flows, platform modernization, integration patterns, reliability, and operational resilience
- Experience applying data, analytics, and AI-enabled tools to improve program visibility, forecasting, scenario planning, decision-making, or workflow effectiveness
- Experience leading enterprise AI adoption, digital transformation, operating-model change, or workforce/culture transformation at global scale
- Track record of converting strategy into repeatable practices, measurable behavior change, and durable business outcomes across multiple domains
- Experience establishing responsible AI guardrails, adoption measurement, capability assessments, learning ecosystems, or champion networks
- Thought leadership in transformation, change management, technical program management, organizational culture, responsible AI, or data-driven execution
What the Team is Saying
Expedia Group Compensation & Benefits Highlights
-
Wellbeing & Lifestyle Benefits — Travel and wellness stipends, employee travel discounts, and access to industry credentials create distinctive lifestyle value aligned with the company’s mission. Feedback suggests these perks are widely valued and complemented by programs like charitable matching and volunteer time.
-
Parental & Family Support — Paid parental leave for all parents, additional time for birthing parents, caregiving leave, and fertility/family‑building support indicate comprehensive family backing. Immediate eligibility and flexible return‑to‑work options further strengthen this area.
-
Healthcare Strength — Employer‑provided medical options are positioned as locally competitive and are supplemented by mental‑health platforms and neurodiversity coaching. Health coverage is regarded positively, with multiple support pathways beyond standard insurance.
Expedia Group Insights
What We Do
Expedia Group, Inc. is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel. Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.
Why Work With Us
Life at Expedia Group starts with the people and is shaped by how we work together. You’ll join a global community of curious teammates from different backgrounds, locations, and disciplines. Day to day, that means sharing ideas, taking ownership, and solving problems together.
Gallery
.jpg)
.jpg)
Expedia Group Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
