Principal Product Manager

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

We are seeking an accomplished Applied AI Product Leader to spearhead the development and expansion of cutting-edge artificial intelligence solutions within GEICO's sales division. In this distinguished senior position, you will define the strategic vision for transformative AI initiatives across diverse product lines and multidisciplinary teams. This role provides a unique opportunity to drive pivotal organizational results, shape executive-level decision-making, and architect innovative solutions that will redefine the future landscape of GEICO’s sales operations.

As a visionary strategic leader, you will spearhead AI and machine learning initiatives designed to enhance customer experience and drive operational excellence. You will oversee the integration of advanced technologies, including large language models, computer vision, and predictive analytics, to tackle complex global delivery challenges. This pivotal role requires exceptional technical expertise, keen business insight, and strong problem-solving capabilities in a thriving, innovative environment.

This position is a hybrid role 2-3 days per week in the office.

Hybrid locations include: Palo Alto, CA, and Chevy Chase, MD

In this position, you will be responsible for contributing to the development of GEICO’s quoting and binding processes as well as impacting data infrastructure and governance. You will be working directly with senior leadership to define and execute strategies that will set new industry standards.

Responsibilities

• Define product strategy and roadmap to boost operational efficiency, and improve customer experience, ensuring alignment with GEICO’s AI goals.
• Use cutting-edge AI technologies, including language models, to develop features customized for individual needs.
• Coordinate execution across engineering, UX, research, and marketing teams for the development and launch of AI-powered features.
• Gather and document requirements from diverse stakeholders, defining and maintaining scalable data infrastructure, validating and remediating data streams, and establishing robust governance practices to drive forward the AI strategy.
• Work closely with research teams to support a user-centered approach, enhance user experience, and set KPIs for measuring feature success.
• Build partnerships with stakeholders throughout GEICO and clearly communicate product vision, strategy, and updates to leadership.

Basic Qualifications

• 6+ years of product management experience, with 3+ years focusing on AI/ML products
• Experience using quantitative and qualitative data to inform design decisions and drive change
• Experience working with both technical and business stakeholders (Marketing, Operations, Data, etc.)
• Familiar with organizational maturity and related transformation
• Demonstrated experience influencing senior management and setting expectations for major cross-functional initiatives
• Exceptional written and verbal communication skills

Preferred Qualifications

• Experience building large-scale machine learning and AI solutions at Internet scale
• Experience engaging and influencing senior executives
• Experience with distributed systems at scale
• Master's degree in Computer Science, AI, or related field

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.