Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Principal Product Manager to join the SecOps Product team. This is a remote role based in the USA, reporting to the Sr. Director of Product Management. In this role, you will lead product initiatives that drive Zscaler's Agentic SOC & MDR business by identifying and executing on high-impact opportunities in threat detection and response. You will evaluate the evolving threat landscape and improve Zscaler's threat management products to protect customers against cyberattacks, translating complex security challenges into innovative products that customers love and that differentiate Zscaler in the market.
What you’ll do (Role Expectations)
- Own product strategy and roadmap for threat detection and response capabilities, prioritizing initiatives that protect customers against evolving cyberattacks and drive Agentic SOC & MDR business growth
- Translate threat landscape insights into product solutions by engaging with customers, security researchers, and internal stakeholders to define problems and deliver innovative capabilities that differentiate Zscaler
- Drive cross-functional execution of large initiatives, partnering with engineering, security research, and go-to-market teams to deliver world-class threat management products
- Measure and optimize product impact through qualitative and quantitative analysis, ensuring solutions effectively protect customers and deliver business outcomes
- Act as general manager of your product area, owning commercialization, technical direction, and product quality while balancing multiple priorities in a fast-paced environment
Who You Are (Success Profile)
- You thrive in ambiguity. You navigate dynamic and evolving environments with ease, viewing uncertainty as an opportunity to build meaningful, high-impact solutions from scratch.
- You act like an owner. Driven by a strong sense of accountability and passion for the mission, you move seamlessly between high-level strategy and hands-on execution.
- You are customer-obsessed. You deeply understand customer pain points and build solutions that directly address security challenges, validating assumptions through direct engagement.
- You are a high-trust collaborator. You prioritize collective success, communicating with clarity to build alignment, drive action, and cultivate mutual respect across teams.
- You are data-driven and innovative. Fueled by technical curiosity and analytics, you use metrics to find the truth and leverage cutting-edge technology to drive secure, scalable transformation.
What We’re Looking for (Minimum Qualifications)
- Demonstrated ability to explore and integrate AI tools into daily workflows to enhance problem-solving and productivity
- 8+ years of product management experience with a track record of leading large initiatives and delivering business impact
- Deep expertise in cybersecurity, specifically threat detection, response, and the evolving threat landscape
- B2B SaaS or enterprise security product experience with understanding of complex sales cycles and customer needs
- Technical fluency to work effectively with security researchers and engineering teams on complex threat management systems and detection technologies
- Strong decision-making and communication skills to drive alignment across stakeholders, make decisions without consensus, and clearly articulate product strategy and rationale
What Will Make You Stand Out (Preferred Qualifications)
- Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
- Experience with AI/ML-driven security solutions or autonomous detection systems, particularly in SOC automation, agentic workflows, or intelligent threat response
- Background in SOC operations, threat intelligence, or detection engineering, providing firsthand understanding of analyst workflows and the challenges security teams face
- Prior experience at a security vendor or with security product commercialization, especially in the MDR, XDR, or SIEM/detection space
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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Skills Required
- Ability to explore and integrate AI tools into daily workflows
- 8+ years of product management experience
- Track record of leading large initiatives and delivering business impact
- Deep expertise in cybersecurity, including threat detection, threat response, and the evolving threat landscape
- B2B SaaS or enterprise security product experience
- Understanding of complex sales cycles and customer needs
- Technical fluency to collaborate with security researchers and engineering teams on threat management and detection technologies
- Strong decision-making and communication skills
- Ability to leverage AI technologies and workflows for measurable operational efficiency
- Experience with AI or machine-learning-driven security solutions or autonomous detection systems
- Experience with SOC automation, agentic workflows, or intelligent threat response
- Background in SOC operations, threat intelligence, or detection engineering
- Experience at a security vendor or with MDR, XDR, or SIEM/detection product commercialization
Zscaler Compensation & Benefits Highlights
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Healthcare Strength — Health, dental and vision plans through major carriers, alongside mental-health services, virtual care, and fertility resources, create broad coverage. Feedback suggests coverage breadth and provider choice are seen as strong points.
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Parental & Family Support — Paid parental bonding leave for birthing and non-birthing parents, plus additional disability leave and a phased return option, signals meaningful family support. Feedback suggests these policies contribute to a family-friendly package.
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Equity Value & Accessibility — An ESPP with at least a 15% discount and RSUs for eligible roles add wealth-building potential beyond base pay. Feedback suggests stock programs are a notable strength of the total rewards mix.
Zscaler Insights
What We Do
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Why Work With Us
Our impact comes from how we work—every day, in every decision, as one team. Our values and leadership principles are more than words; they're our operating system. They fuel a culture of execution where trust, transparency, and accountability help us deliver meaningful results for our customers, colleagues, and our company. www.zscaler.com/culture
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Zscaler Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Zscaler's hybrid work environment balances individual employee work styles with best practices to build trust and collaboration – all in support of addressing personal productivity and achieving organizational success.
