Principal Product Manager - Seamless Entertainment

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
As a Seamless Entertainment Principal Product Manager I, you'll be responsible for leading the product lifecycle, and development initiatives, and integrations for Seamless Entertainment streaming apps offered to Spectrum customers. Designs highly complex, cross-functional requirements to meet evolving customer needs and business opportunities. Involved in architecting innovative solutions to deliver an industry leading customer experience. Manages cross-functional and external partner relationships.
WHAT OUR PRODUCT MANAGERS ENJOY MOST

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Understand digital best practices in accessibility, usability, requirement writing, agile development, software product management, web analytics and product lifecycle management.
• Bring expert knowledge of streaming industry best practices in product development and translates appropriate steps for unique organization and market position.
• Diagnose highly complex issues and evaluates, recommends, and executes the best resolution.
• Influence Charter's product set and advocates for excellence in all areas.
• Evaluate proposed features and enhancements from the perspective of the digital user experience and makes decisions in the best interest of the consumer.
• Manage details of the development and communication of product strategies dependent on new services/features to drive financial results.
• Partner with key stakeholders in product, marketing and customer operations to implement strategy.
• Provide a data-centric perspective, using data as the driver and influencer of priority and measurements of success.
• Define product goals and builds the experiments to rapidly evaluate their success.

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Experience: 6+ years of Product development/management
• Education: Bachelor's Degree or relevant experience
• Skills:
  
  • Demonstrated in-depth foundation in Word, Excel, PowerPoint
  • Demonstrated in-depth knowledge of digital SDLC tools such as JIRA
  • Effective business sense and sense of urgency to achieve business results
• Abilities:
  
  • Ability to read, write, speak and understand English
  • Ability to adapt to a new environment and make an impact quickly
  • Ability to manage and foster change
  • Ability to influence large, cross-functional teams in order to achieve business goals and results
  • Ability to listen to multiple points of view and synthesize against goals for recommendations
  • Ability to plan, prioritize and organize effectively and independently
  • Ability to drive multiple projects and tasks
  • Ability to make decisions and solve problems while working under pressure
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to strategize solutions based on data analysis
• Travel Ability: Travel as required
• Schedule:
  
  • Full time
  • Office environment

Preferred Qualifications

• Master's degree
• Telecom experience
• Customer experience advocate
• Knowledge of streaming, and streaming industry; experience with app integrations a plus
• Ability to write and manage requirements and user stories
• Appreciation for analytics, including quality and experience measurement
• Strength for managing long-term external partner relationships
• Critical thinking skills and ability to apply across projects
• Individual contributor role, and requires working closely to align with other Product Managers and partner teams

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MPD642 2025-55611 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-06-18 06:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
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