Principal Product Manager, AI - Hybrid

Posted Yesterday
Be an Early Applicant
3 Locations
Remote or Hybrid
176K-324K Annually
Expert/Leader
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Lead product strategy and roadmap for an enterprise agentic AI platform. Own end-to-end product lifecycle, gather requirements, write PRDs, run user research, coordinate cross-functional teams, ensure privacy/security compliance, define pilot metrics, and drive adoption of AI automation integrations with enterprise tools.
Summary Generated by Built In
The application window is expected to close on: 07/23/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This position is based in San Jose, CA or North Carolina and operates under a hybrid work model.

Meet the Team 

The Enterprise AI Platform team is the central engine for Cisco’s enterprise AI strategy. Comprising experts across engineering, UX, and product, we own the platform that enables the development of AI solutions for enterprise problems at scale. 

 Your Impact 

As a Principal AI Product Manager, you will play a critical role in driving the roadmap for Cisco's agentic platform and experiences. You will own the product lifecycle end-to-end, translating complex technical capabilities into actionable roadmaps. You will collaborate cross-functionally to deliver secure, high-impact AI solutions that empower our global workforce. 

Key Responsibilities 
  • Product Strategy & Roadmap: Develop and refine the vision, strategy, and roadmap for enterprise AI solutions, aligning with stakeholder needs and Cisco’s business goals. 

  • Requirements Gathering & PRD Ownership: Lead the requirements gathering process; synthesize user problems and solution ideas from focus groups and other sources into clear, actionable Product Requirement Documents (PRDs). 

  • Cross-Functional Leadership: Work closely with engineering, design, security, legal, and business teams to ensure successful product delivery and compliance with privacy/security standards. 

  • User-Centric Design: Advocate for automation features that address high-impact workflows and integrate with complex enterprise tools (e.g., Webex, Outlook, SharePoint, Jira). 

  • Stakeholder Engagement: Facilitate user focus groups, synthesize feedback, and iterate on prototypes to ensure solutions meet real-world needs. 

  • Metrics & Success Evaluation: Define indicators for pilots and user testing; analyze data to advise product improvements and drive adoption. 

Minimum Qualifications 
  • 10+ years in product management, with specific domain experience in AI (e.g., Machine Learning, Natural Language Processing, or Reinforcement Learning). 

  • Proven track record of launching successful products from concept to pilot to deployment in enterprise environments. 

  • Experience working with technical teams and understanding APIs, integrations, and enterprise data architectures. 

  • Strong analytical skills; comfortable synthesizing complex feedback and translating it into clear product requirements. 

  • Strong familiarity with privacy, security, and compliance requirements in SaaS/enterprise environments. 

Preferred Qualifications 
  • Deep expertise in generative AI or large-scale automation platforms. 

  • Experience facilitating workshops, focus groups, and user testing. 

  • Ability to work independently and lead cross-functional teams in a hybrid office environment (San Jose, RTP, or Seattle). 

  • Experience in building privacy-forward and trustworthy experiences 

  • Strategic vision with a hands-on approach to execution and metric-driven product management. 

 
 

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $191,400.00 to $281,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$191,400.00 - $323,600.00

Non-Metro New York state & Washington state:

$176,100.00 - $287,900.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Skills Required

  • 10+ years in product management with domain experience in AI (e.g., ML, NLP, RL)
  • Proven track record launching enterprise products from concept to pilot to deployment
  • Experience working with technical teams and understanding APIs, integrations, and enterprise data architectures
  • Strong analytical skills and ability to synthesize complex feedback into clear product requirements/PRDs
  • Strong familiarity with privacy, security, and compliance requirements in SaaS/enterprise environments
  • Ownership of product strategy, roadmap, and end-to-end product lifecycle
  • Deep expertise in generative AI or large-scale automation platforms
  • Experience facilitating workshops, focus groups, and user testing
  • Ability to work independently and lead cross-functional teams in a hybrid office environment
  • Experience building privacy-forward and trustworthy experiences; metric-driven product management

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength Comprehensive medical, dental, and vision coverage, mental health support via an EAP, and access to on-site or virtual health centers indicate robust healthcare offerings. Wellness programs, fitness resources, and specialized services further reinforce coverage depth.
  • Leave & Time Off Breadth Generous PTO, a global minimum for paid parental leave, and unique programs like company-wide recharge days and paid volunteer time expand time-away options. Additional offerings such as Critical Time Off and adoption assistance add flexibility for life events.
  • Equity Value & Accessibility Restricted stock units and a discounted employee stock purchase plan are meaningful elements of total compensation. The prominence of equity can materially augment overall pay packages alongside salary and bonuses.

Cisco Insights

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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