What success looks like in this role:
- Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics (e.g. locations, SLA’s, contacts and events count, AHT, ToT, etc,).
- Set solution and pricing strategy, work independently to develop effort and cost estimates including assumptions, risk and contingency approach.
- Develop client facing proposals including service overview, technology architecture, detailed service description and client benefits/ outcomes.
- Lead the solution reviews and obtain approvals from key stakeholders prior to submission.
- Participates to client facing meetings (solution presentation, solution workshops) and contract negotiations, develop client SoW
You will be successful in this role if you have:
Bachelor’s degree in business, finance, or technology or equivalent
Strong English language skills are mandatory
8+ years’ experience in End User Managed Services/ Digital Workplace Services (e.g. End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration) with 2-3 years presales solution architect experience preferred
Has a good understanding of competitive landscape, products and/or services
Excellent communication, analytical and troubleshooting skills
Experience in pre-sales solution design for end user services, proposal development, design review & design trade off decisions, winning theme development, and presentation skills
Experience developing cost/benefit analysis and determining the risk associated with a given solution
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.
Skills Required
- Bachelor's degree in business, finance, or technology or equivalent
- Strong English language skills
- 8+ years' experience in End User Managed Services / Digital Workplace Services
- 2-3 years presales solution architect experience
- Good understanding of competitive landscape, products and/or services
- Excellent communication, analytical and troubleshooting skills
- Experience in pre-sales solution design for end user services, proposal development, design review and trade-off decisions, and presentation skills
- Experience developing cost/benefit analysis and determining solution risk
Unisys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unisys and has not been reviewed or approved by Unisys.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Compensation terms at hire are often presented clearly and upfront, creating a straightforward “take it or leave it” expectation. Pay outcomes are also described as variable by role and geography, with some pockets viewed as satisfactory or above average.
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Retirement Support — Retirement Support: A 401(k) plan with an employer match is commonly described as part of the core package. The match is often characterized as a meaningful component of total rewards relative to other benefits.
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Healthcare Strength — Healthcare Strength: Core medical, dental, and vision coverage is described as available and broadly in line with a large IT-services employer. The underlying carrier network is sometimes viewed as solid even when cost concerns exist.
Unisys Insights
What We Do
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial
