Jobs at Unisys

Provide German-language technical support by troubleshooting IT issues, guiding clients through resolutions, escalating complex problems, coordinating service requests, collaborating with teams, and maintaining knowledge resources. The role includes extensive onboarding and training, hybrid work, and occasional travel to Budapest and Munich.

Manages HR operations across the employee lifecycle, including hiring, separations, payroll, performance management, benefits, absence management, learning, and HR administration. Provides employee support, resolves HR cases, maintains documentation, generates reports, ensures compliance, and identifies process improvements. Uses Workday, PeopleSoft, Excel, and other HR systems while collaborating with internal and external stakeholders.

Develop and govern enterprise knowledge frameworks, taxonomies, metadata, content standards, and lifecycle processes. Create and curate reusable documentation, support SharePoint knowledge design, prepare trusted content for Copilot, RAG, enterprise search, and AI assistants, and connect knowledge capture with learning enablement. Partner cross-functionally with technical, business, security, and learning teams while measuring content quality, discoverability, freshness, adoption, and AI readiness.

Provides first-line support for HR inquiries, processes employee lifecycle transactions, maintains confidential HRIS records, and ensures compliance with policies and legal requirements. Handles onboarding, data changes, benefits updates, separations, audits, communications, and escalations. Contributes to HR shared-services improvements, process documentation, automation, knowledge-base development, and HR systems enhancement projects.

Collects and organizes data for accounting, management, engineering, and scientific reports. Supports computer operations by compiling programs, managing data input and output, investigating irregularities, maintaining equipment inventories, following procedures, and assisting users. Provides informal training and customer support while performing accurate data entry, recordkeeping, and basic reporting.

Supports Service Management transformation by analyzing incident, problem, change, and service data; identifying improvement opportunities; and assisting with automation, AI-enabled solutions, dashboards, and workflow development. The role collaborates with technical and service teams, supports ITSM activities, tracks improvement outcomes, documents processes, and develops knowledge of cloud, DevOps, SRE, and observability concepts under senior guidance.

Supports Service Management transformation by analyzing incident, problem, change, and service data; identifying improvement opportunities; and assisting with automation, AI-enabled solutions, dashboards, and workflows. The role collaborates with technical and Service Management teams, supports proactive problem management, documents solutions, tracks improvement outcomes, and develops expertise in cloud, DevOps, SRE, and observability. It is designed for an early-career professional working under guidance while progressively owning analysis and improvement deliverables.

Supports Service Management transformation by analyzing incident, problem, change, and service data; identifying improvement opportunities; and assisting with automation, AI-enabled solutions, dashboards, and workflows. The role collaborates with technical and Service Management teams, supports ITSM processes, documents outcomes, tracks actions, and develops knowledge of cloud, DevOps, SRE, and observability concepts under senior guidance.

Targets new-logo business among large, complex prospective clients; cross-sells services across business units and industries; researches markets and prospects; builds executive relationships; leads consulting and sales engagements; collaborates on technology and solution evaluations; and expands the company footprint through events and industry activities.

Own and grow Unisys’s strategic Telefonica account across the UK, EMEA, and Brazil. Develop account strategies, manage sales pipelines, build C-suite relationships, identify and close complex technology and managed services opportunities, and drive cross-selling, upselling, renewals, and commercial negotiations. Partner with solution architects and delivery teams to create compelling solutions and business cases while maintaining client satisfaction. Requires enterprise technology or managed services sales experience, strategic account growth success, strong negotiation skills, and 12+ years of relevant experience.

Analyze IT service-management data to identify recurring incidents and improvement opportunities. Support Incident, Major Incident, Problem, Change, and continual-improvement activities; identify automation opportunities; assist with ServiceNow workflows, Power Automate solutions, dashboards, and AI-enabled analysis. Collaborate with technical teams on events, logs, metrics, and traces, while documenting actions, risks, outcomes, and reusable processes under senior guidance.

Provides Tier 1 and Tier 2 bilingual technical support, troubleshooting hardware, software, applications, voice systems, network connectivity, printing, remote access, and desktop equipment. Identifies root causes, resolves incidents, documents solutions, communicates with technical and non-technical users, and escalates complex issues. Also supports other L1 and L2 agents with incident and request resolution.

Analyzes IT service data across incidents, problems, changes, and operations to identify improvement opportunities. Supports proactive problem management, automation, AI-enabled workflows, dashboards, documentation, and service transformation initiatives. Collaborates with technical and Service Management teams to correlate incidents with events, changes, and operational data. Maintains action and outcome tracking while developing capabilities in cloud, DevOps, SRE, observability, analytics, and automation.

Analyzes IT service management data to identify recurring incidents, improvement opportunities, and automation candidates. Supports Incident, Major Incident, Problem, Change, and continual improvement activities; develops dashboards, workflows, documentation, and AI-enabled solutions using tools such as ServiceNow, Power Automate, and Power BI. Collaborates with technical and service management teams on operational data, monitoring, process gaps, and transformation initiatives while progressively taking ownership of improvement deliverables.

Analyzes IT service management data across incidents, problems, changes, and services to identify improvement opportunities. Supports proactive problem management, automation, AI-enabled analysis, dashboards, ServiceNow workflows, and Power Automate solutions. Collaborates with technical and service management teams on operational events, monitoring, documentation, action tracking, and transformation initiatives. Requires strong analytical, communication, and problem-solving skills with exposure to ITSM platforms, cloud operations, automation, and visualization tools.

Analyze IT service-management data to identify recurring issues and improvement opportunities. Support Incident, Major Incident, Problem, Change, and Continual Improvement activities; assist with ServiceNow workflows, Power Automate solutions, dashboards, AI-enabled analysis, and documentation. Collaborate with technical and service-management teams to connect incidents with events, changes, and operational data. Track actions, risks, dependencies, and outcomes while developing expertise in automation, analytics, cloud, DevOps, SRE, and observability.

Develops and supports C# and .NET system software for Windows environments, contributing to feature design, estimation, migration planning, testing, troubleshooting, documentation, and secure coding. Collaborates with product and engineering stakeholders, communicates status and risks, and mentors junior team members. The role requires experience with software development methodologies, Agile practices, TDD, CI/CD, Jira, and Windows debugging. Familiarity with Unisys ClearPath MCP/OS 2200 systems is advantageous.

Leads enterprise Databricks Lakehouse architecture across cloud environments, including governance, security, migration, streaming, ML, and generative AI platforms. Designs scalable workspaces, pipelines, data products, MLOps frameworks, and cost-optimized infrastructure. Leads architecture reviews, client workshops, RFP responses, centers of excellence, certifications, mentoring, and joint go-to-market engagements with Databricks.

Manages cloud and application vulnerabilities across AWS, Azure, or GCP environments. Configures scanning tools, triages findings, drives remediation, and builds automation using Python, PowerShell, and AI agents. Partners with engineering teams on patching, audits, compliance, incident response, cloud security policies, and risk mitigation. Develops dashboards, maintains AI security documentation, tracks emerging AI risks, and supports the AI Security Architect in piloting new capabilities.

Designs, builds, and maintains scalable cloud-native data platforms, ETL/ELT pipelines, batch and near-real-time processing solutions, NoSQL and search systems. The role uses Python, PySpark, AWS, DynamoDB, and OpenSearch to process large datasets, optimize performance, ensure data quality and governance, troubleshoot platforms, and support analytics. Responsibilities also include collaboration with engineering and product teams, code reviews, and mentoring junior engineers.