Principal Manager , ISP/Telco

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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Cloud • Information Technology • Security • Software • Cybersecurity
Helping Build a Better Internet
The Role
Location: Bengaluru
Team: Integrated Network Strategy
Type: Full-time
Role Summary and Scope
Cloudflare is looking for an exceptional, action-oriented leader to serve as the primary strategic diplomat for our India infrastructure footprint. This role is the critical bridge between our Global Connectivity Cloud and India's largest Internet Service Providers (ISPs) and telecom operators.
Rather than focusing on the transactional aspects of partnership management-which are handled by our dedicated commercial teams-you will serve as the local Point of Contact (PoC) and high-level envoy. You will provide the "insider guidance" and regional SME (Subject Matter Expertise) necessary to navigate the complex Indian telco landscape, providing critical leverage to our global architecture and commercial teams.
The "AI-First" Mandate: In this role, AI is a tool for strategic mastery. You will be expected to integrate AI into your workflow-utilizing LLMs and predictive analytics to synthesize partner intelligence, monitor regulatory shifts, and automate regional reporting. This allows you to maintain high-level diplomacy while scaling your impact across the broader APAC and MEA regions.
Core Responsibilities (What You'll Drive)
  • Strategic & Regulatory Diplomacy: Act as the face of Cloudflare to C-level stakeholders within Indian telcos and, when necessary, engage with regulatory and government officials. You will monitor local regulatory events and ensure Cloudflare's infrastructure strategy aligns with the evolving Indian legal landscape.
  • Technical Advisory on Compliance: Serve as a lead consultant to Telco engineering teams on the technical execution of government directives. You will coach partners on sophisticated content-blocking methodologies (e.g., SNI-based filtering) to ensure compliance while preventing the "over-blocking" of IP addresses that could cause collateral damage to unrelated services.
  • Internal SME & Guidance: Serve as the "boots on the ground" expert for our global Architecture and Commercial Negotiation teams. Provide the cultural, regulatory, and technical context required to navigate the Indian market and close complex infrastructure deals.
  • Revenue Enablement & Leadership: Provide strategic leverage to adjacent revenue-focused teams. Act as a consultant to Sales and Channel leadership, identifying "win-win" growth opportunities that align with our infrastructure goals.
  • Advanced Edge & AI Enablement: Lead the deployment of Edge Compute, Storage, and GPU resources within partner networks to support the next generation of AI workloads in India.
  • AI-Augmented Intelligence: Use AI tools to monitor regulatory filings, analyze partner sentiment, and provide data-driven forecasts that inform our global network strategy.
  • Crisis Diplomacy: Lead regional representation during severe network incidents or regulatory crises, managing the high-level partner relationship while technical teams drive resolution.
Essential Qualifications & Experience
  • Executive Presence & Diplomacy: 15+ years of experience in telecom, infrastructure, or regulatory affairs. You must be a "diplomat" first-capable of navigating complex, long-term institutional and governmental relationships.
  • Regulatory Acumen: Deep familiarity with the Indian regulatory environment (DoT, TRAI, etc.) and experience managing the technical implementation of government compliance orders.
  • Technical SME: A strong understanding of BGP routing, DNS, and traffic management. Specifically, expertise in content-filtering technologies and how to mitigate the impact of broad-scale IP blocks.
  • India Market Authority: Mandatory, deep-rooted executive-level relationships with top ISPs and telecom operators in India.
  • AI Fluency: Demonstrated ability to incorporate AI tools (e.g., LLMs for document synthesis, automated data modeling) into your workflow to increase operational velocity.
  • Strategic Leverage: Proven ability to support Sales and Revenue teams by translating infrastructure health and regulatory stability into commercial value.
What Makes This Role Exceptional
  • The Envoy Advantage: Focus on high-level strategy, regulatory health, and relationship-building, leaving the transactional heavy lifting to dedicated supporting teams.
  • Guardians of the Internet: Play a pivotal role in keeping the Indian internet open and resilient by teaching partners how to manage compliance without sacrificing network integrity.
  • Future-Proof Platform: Lead the evolution of our infrastructure into a Global AI-native compute platform within one of the world's most dynamic and complex markets.

Cloudflare Compensation & Benefits Highlights

  • Healthcare Strength Employer-verified medical, dental, and vision coverage, mental-health/EAP support, FSAs/HSAs, disability and life insurance, and pet insurance for U.S. employees are explicitly included. The overall package is presented as comprehensive across core health protections.
  • Leave & Time Off Breadth Unlimited/flexible PTO, paid holidays and sick time, plus three paid volunteer days per year are highlighted. These policies indicate generous time-off flexibility beyond standard accrual models.
  • Equity Value & Accessibility Employees commonly receive equity alongside an Employee Stock Purchase Plan with a discounted purchase feature. Relocation support and home-office stipends further reinforce access to ownership and distributed-work enablers.

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The Company
HQ: San Francisco, CA
4,400 Employees
Year Founded: 2010

What We Do

Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business. Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.

Why Work With Us

Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.

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