Principal Enterprise Architect

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Enterprise Architect: Financial Services
What if you were empowered to solve the most complex business problems that Fortune 1000 companies face today? What if you could work for a company that believes that top-line growth is as important as giving back to the community? What if you could collaborate with teams of talented and passionate individuals to craft innovative architectures and transformational strategies? What if you had the opportunity to influence AI + Data strategy for some of Salesforce’s strategic customers … Sounds like fiction, you say? Absolutely not! Welcome to Salesforce!The Enterprise Architect's primary role is supporting sales teams in developing Salesforce value propositions that align with our customer’s digital transformation and cloud adoption strategies. An Enterprise Architect in a pre-sales role is a customer-facing enterprise-wide expert with broad technical skills, deep industry knowledge, and unparalleled business acumen. The Enterprise Architect is a subject matter expert in one or more categories, including business strategy, application architecture, data & information, integration, security, cloud computing, distributed platforms, mobile, and analytics. Enterprise Architects are expected to have strong sales skills and use proven consultative approaches to engage with customers and define their transformation journey along with steps to get there.

Here is a list that highlights an Enterprise Architect's day job:
• Assist the customer in business planning and strategy by focusing on business capabilities and maturity. Understand customer needs and the company's products/services and match them with best-in-class technology to define a north-star target state. Help define prioritization and sequencing of the transformation by proposing a strategic roadmap that leads to the target state. Lead key discussions around change programs from both business and technical perspectives.
• Determine which Salesforce and third-party technologies to leverage in the customer's architecture landscape based on product knowledge, industry experience, industry-standard EA frameworks, and Salesforce EA methodologies.
• Articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns).
• Provide reliable and trusted -data-rich- points of view of relatable customer transformations in the Industry, i.e., how other customers with similar needs have succeeded in their transformation.
• Travel to customer engagements (around 30% of the month). This position may be assigned to support one or more geographies and account teams.
• Actively engage with account executives and solution engineers to develop opportunities for customer-facing enterprise architecture engagements. Continuously promote and communicate the value of Enterprise Architecture both within the solution engineering community and within the broader sales and customer success organizations.
• Participate in all appropriate product/sales training, certifications, educational sessions, and Industry summits to acquire and maintain the knowledge necessary to be effective in the position.
• Share engagement experience with the internal audiences and enrich collective IP. Conduct architecture workshops and other enablement sessions. Mentor and guide junior enterprise architects.Your Impact:
• A trusted advisor to CIO/CTO level contacts and their teams as they look to move their business to a cloud architecture
• A true asset to Salesforce due to broad and deep business and technical architecture knowledge across all relevant domains.

Minimum Qualifications:
• B.S. Computer Science, Software Engineering, Management Information Systems or equivalent
• 8+ years experience in either software, system, or enterprise architecture disciplines
• Good understanding of and ability to discuss cloud architecture and principles of modern platforms, including SaaS, IaaS, PaaS, multi-tenancy, and multi-tiered infrastructure.
• Good understanding of enterprise application integration technologies and common EA topics such as persona-based journeys, process orchestration, master data management, analytics and insights, artificial intelligence, etc.
• Good understanding of security processes, standards & issues involved in multi-tier cloud or hybrid applications
• Familiar with Financial Services industry is a plus
• Familiar with principles of network, application, and information security
• Articulate and balanced in demeanor with crisp written and verbal communication skillsPreferred Qualifications:
• 5-10 years in a pre-sales role or customer-facing consultative role
• Experience with and deep understanding of key business drivers and technical architecture
• Working knowledge of Salesforce's platform capabilities, hosting infrastructure, security, and integration capabilities.  Knowledge of Salesforce's Financial Services Cloud is a plus.
• Experience with and exposure to architectural frameworks and current methodologies
• Familiarity with design thinking and similar principles
• Familiarity with relevant (regional, vertical, etc.) data privacy, risk management, and compliance requirements
• Familiarity with AI concepts & solutions, including ML, LLM, and agentic architectures.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.