Principal, Customer Education GTM

Posted 2 Hours Ago
Be an Early Applicant
7 Locations
In-Office
150K-196K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software • Database • Analytics
Let's build a world where data and AI turn possibilities into reality.
The Role
Own Snowflake’s go-to-market strategy for its customer education portfolio, with emphasis on scaling On Demand learning. Develop positioning, packaging, demand-generation channels, sales enablement, partner and community motions, and measurement frameworks linking education to adoption, consumption, and retention. The role requires cross-functional influence, market insight, executive communication, and building a new education GTM function.
Summary Generated by Built In

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

Snowflake's Global Customer Enablement team is looking for a strategic, self-driven GTM leader to own the go-to-market strategy for our customer education portfolio. This is a high-visibility role where you'll define how Snowflake takes education to market — with a particular focus on scaling our On Demand learning channel — and orchestrate across Dev Rel, Community, Partners, Marketing, and the field to drive measurable customer activation outcomes.

What You'll Do
  • Own the end-to-end GTM strategy for Snowflake's education portfolio

  • Define positioning, packaging, and channel strategy for On Demand learning

  • Build scalable demand generation motions: in-product pathways, campaign partnerships, community-led learning, partner co-marketing

  • Create the sales enablement toolkit for education: talk tracks, segment playbooks, competitive positioning

  • Orchestrate across Dev Rel, Data Superheroes, ATPs, Marketing, and CDEV to amplify education reach through every channel that touches learners

  • Own the measurement framework: education → product adoption → consumption → retention

  • Serve as the "voice of market" for education — synthesizing field signal, competitive intel, and learner data into portfolio and GTM decisions

  • Build the business case for scaling the education GTM function over time

What We're Looking For
  • 8+ years in product marketing, GTM strategy, growth, or demand generation — ideally in education technology, customer education, or SaaS enablement

  • Demonstrated ability to build and execute GTM strategy for digital/self-service products

  • Strong cross-functional influence skills — you've driven outcomes through teams you don't manage

  • Data-driven mindset with experience building measurement frameworks and ROI models

  • Experience working with or across partner ecosystems, community programs, or developer relations

  • Exceptional written and verbal communication — you'll be authoring strategy docs, presenting to executives, and building field-facing collateral

  • Comfort with ambiguity — this is a new function and you'll be defining the playbook from scratch

  • Bonus: Experience in the data/cloud/AI ecosystem or with Snowflake specifically

Why This Role Is Different
  • You're not joining an established PMM team — you're creating a new GTM function for an education business with massive untapped potential

  • Your leverage comes from influence, not headcount — you'll work across six ecosystem partners and the entire field org

  • You'll have a direct line to leadership and the mandate to shape how Snowflake's education portfolio grows

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Skills Required

  • 8+ years of experience in product marketing, go-to-market strategy, growth, or demand generation
  • Experience building and executing go-to-market strategies for digital or self-service products
  • Strong cross-functional influence and ability to drive outcomes through teams without direct management authority
  • Experience building measurement frameworks and return-on-investment models
  • Experience working with or across partner ecosystems, community programs, or developer relations
  • Exceptional written and verbal communication skills
  • Ability to operate effectively in ambiguous, newly developing environments
  • Experience in the data, cloud, or artificial intelligence ecosystem, or with Snowflake

Snowflake Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Snowflake and has not been reviewed or approved by Snowflake.

  • Fair & Transparent Compensation — Pay is widely viewed as competitive and aligned with market value, with “fair pay” and top-tier total compensation frequently cited for engineering and technical roles.
  • Equity Value & Accessibility — Equity and ESPP participation are standout components of total compensation, with robust RSU grants often highlighted as a major advantage, particularly in engineering.
  • Healthcare Strength — Health coverage is described as strong and comprehensive, complemented by wellness resources and related programs.

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The Company
HQ: Bozeman, MT
9,023 Employees
Year Founded: 2012

What We Do

Snowflake powers the end-to-end data lifecycle – from ingesting and processing data to analyzing and modeling it, to building and sharing data and AI applications – helping engineers, analysts, and leaders innovate faster and achieve more with their data. We're on a mission to empower every enterprise to achieve its full potential through data and AI.

Why Work With Us

Snowflake is where data does more, and so do you. More innovating, more growing, and more collaborating. Here, you’ll find the sweet spot between building big and moving fast, in technology and your career.

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