PRINCIPAL CONSULTANT | AI SOLUTION LEAD
Capco is a global technology and management consultancy dedicated to driving digital transformation in the financial services industry. As part of Wipro, we serve over 100 global organizations, delivering innovative, data-driven solutions across banking and payments, capital markets, wealth and asset management, insurance, and the energy sector.
Our expertise lies in:
- Banking & Payments, Capital Markets and Insurance
- Specialization in Digital Transformation, Data Management & Analytics, Business & Finance Transformation, and IT Change Programs
We pride ourselves on our agile, entrepreneurial culture and our award-winning Be Yourself At Work ethos, supported by diverse talent and our Innovation Labs.
ROLE OVERVIEW
We are seeking a Principal Consultant | AI Solution Lead to drive innovation and deliver transformative AI solutions across Financial Services. This role is ideal for a seasoned AI professional with deep expertise in machine learning, GenAI technologies, and enterprise-level solution design.
You will lead the development of AI applications such as knowledge assist, AI coaching, and customer-facing chatbots. Collaborating with cross-functional client teams and regional counterparts, you will shape scalable, impactful solutions that enhance customer experience and operational efficiency.
KEY RESPONSIBILITIES
- Act as a subject matter expert to conceptualize and deliver tailored AI solutions for customer engagement and support within banking contact centers
- Collaborate with a centralized AI development team to prototype and iterate minimum viable products
- Oversee the assessment and selection of AI technology partners, cultivating strategic relationships with clients across the region
- Mentor junior team members, fostering technical growth and knowledge sharing
- Define and manage the product roadmap, ensuring timely and agile delivery of AI initiatives
- Explore and test emerging AI models and open-source frameworks to drive innovation
- Engage with academic and industry networks to stay informed on the latest advancements and contribute thought leadership
REQUIRED SKILLS & EXPERIENCE
- Minimum 7 years of hands-on experience in developing and deploying AI/ML solutions
- Management consulting experience is highly beneficial.
- Strong grasp of generative AI concepts and familiarity with current trends in the field
- Demonstrated success in architecting scalable AI systems for complex enterprise environments
- Proficient in programming and experienced in leading agile development teams
- Strategic mindset with end-to-end ownership of AI product lifecycle
- Background in frontend or backend development is advantageous
- Active participation in AI-related conferences, forums, or research communities is a plus
- Strategic thinker with strong execution and cross-functional collaboration skills.
- Ability to influence client leadership and manage expectations effectively.
- Excellent communication skills in English, both written and verbal.
- Strong problem-solving skills with a pragmatic approach.
WHY JOIN CAPCO?
We are expanding our business rapidly across Hong Kong and Asia. You will work on engaging projects with some of the largest banking and insurance clients in the world, projects that will deliver significant transformation and change
A work culture focused on innovation and creating lasting value for our clients and employees
Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
A diverse and inclusive meritocracy
Top Skills
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of
business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance,
and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent.
TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients.
DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success.
DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions.
ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
