LEAD AI CONSULTANT | INTELLIGENT SOLUTIONS
About Capco
Capco is a global management and technology consultancy specializing in digital transformation for the financial services industry. As part of Wipro, we partner with more than 100 leading organizations worldwide to deliver data‑driven, technology‑enabled change across banking and payments, capital markets, wealth and asset management, insurance, and energy.
Our capabilities span:
- Banking & Payments, Capital Markets, and Insurance
- Digital Transformation, Data & Analytics, Business & Finance Transformation, and Large‑Scale IT Change
We are known for our entrepreneurial mindset, collaborative culture, and our award‑winning Be Yourself At Work philosophy, supported by diverse talent and our global Innovation Labs.
ROLE SUMMARY
We are looking for a Lead AI Consultant - Intelligent Solutions to design and deliver advanced AI capabilities for financial services clients. This role suits an experienced AI practitioner who combines strong technical depth with a consulting mindset and the ability to translate emerging technologies into real business impact.
You will take ownership of end‑to‑end AI solution design and delivery, leading initiatives such as conversational AI, knowledge assistants, and AI‑enabled coaching solutions. Working closely with client stakeholders, regional teams, and centralized engineering groups, you will help scale AI adoption that improves customer experience and operational effectiveness.
KEY ACCOUNTABILITIES
- Lead the design and delivery of AI‑driven solutions supporting customer engagement and service operations, particularly within banking contact center environments
- Partner with centralized AI engineering teams to rapidly prototype, test, and iterate MVPs using agile delivery practices
- Evaluate AI platforms, models, and vendors, supporting partner selection and building long‑term strategic relationships
- Provide technical leadership and mentorship to consultants and engineers, promoting capability development and best practices
- Own and manage AI product roadmaps, balancing innovation, delivery timelines, and business priorities
- Research, experiment with, and apply emerging AI models, frameworks, and open‑source technologies
- Maintain strong connections with academic, industry, and professional AI communities, contributing to thought leadership and innovation initiatives
SKILLS & EXPERIENCE
- 7+ years of hands‑on experience designing, building, and deploying AI / machine learning solutions in production environments
- Prior experience in management consulting or professional services strongly preferred
- Solid understanding of generative AI concepts and current market trends
- Proven track record architecting scalable AI solutions for complex, enterprise‑grade systems
- Strong programming background with experience leading or working within agile development teams
- Ability to own AI initiatives from end-to-end, from concept through delivery and ongoing enhancement
- Experience with frontend or backend development is an advantage
- Active involvement in AI communities, conferences, forums, or research initiatives is desirable
- Strong strategic thinking, execution capability, and cross‑functional collaboration skills
- Confident communicator with the ability to influence senior client stakeholders
- Excellent written and verbal English communication skills
- Pragmatic problem‑solver with a results‑oriented mindset
WHY CAPCO?
- Rapidly growing presence across Hong Kong and Asia, working with some of the world’s leading banking and insurance organizations
- High‑impact transformation projects focused on innovation and measurable outcomes
- A culture that values creativity, diversity, and individual contribution
- Continuous learning and development opportunities to deepen and expand your expertise
- Flat structure with direct exposure to senior partners and client leadership
- An inclusive, merit‑based environment where you can be yourself at work
Skills Required
- Minimum 7 years of hands-on experience in developing and deploying AI/ML solutions
- Management consulting experience
- Strong grasp of generative AI concepts
- Success in architecting scalable AI systems for complex environments
- Proficient in programming and leading agile development teams
- Strategic mindset with end-to-end ownership of AI product lifecycle
- Background in frontend or backend development
- Participation in AI-related conferences or forums
- Excellent communication skills in English
- Strong problem-solving skills
What the Team is Saying
Capco Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Wellbeing resources are extensive, featuring a global platform with a Mental Health Hub, EAP-style support, coaching, financial-wellness content, and regional wellbeing events. These offerings position health and lifestyle support as a core part of the employee experience.
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Parental & Family Support — Family-friendly design includes enhanced maternity, adoption, and shared parental leave along with paid leave for pregnancy loss, fertility treatment, menopause, and bereavement. U.S. Return-to-Work materials highlight flexibility and structured support for caregiving needs.
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Inclusive Benefits Coverage — Recognition on the Human Rights Campaign Corporate Equality Index signals LGBTQ+ inclusive policies and benefits in the U.S. context. This reflects intentional coverage for diverse families and life stages.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
