Principal AI Engineer, Business Accounts

Reposted One Month Ago
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Sydney, New South Wales, AUS
In-Office
Expert/Leader
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Do the most ambitious work of your career. Airwallex is building the future of global banking.
The Role
Lead design and delivery of AI-driven solutions using language models and vector databases to optimize business accounts. Define AI strategy, architecture and APIs, collaborate cross-functionally, build scalable backend systems, troubleshoot production issues, and drive product roadmaps to improve customer and internal efficiency.
Summary Generated by Built In
About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

 
About the team

As part of the Business Accounts Team, you will help build the intelligent orchestration layer for Airwallex’s business account ecosystem - connecting Cash, Yield, Lending, and broader Airwallex product surfaces into a unified financial experience for businesses. This includes building systems that can support liquidity optimisation, automated transfers, and dynamic responses to business activity across payments, card spend, collections, and future product lines.
This is a high-impact opportunity to join a new strategic domain at an early stage. You will help shape the architecture, APIs, and technical foundations of a core business platform that sits at the centre of Airwallex’s business customer experience and powers the next generation of financial automation.

What you'll do

As a Principal AI engineer, you will define the technical and strategic vision for next-generation AI solutions. By harnessing cutting-edge language models, you will drive internal efficiency and transform user experience for our customers. Your work will set the standard for AI engineering excellence, paving the way for the next wave of intelligent products and services.

This role is based in Sydney.

Responsibilities:
  • Spearhead the creation of AI solutions to enable growth and drive internal efficiency across the business

  • Design and implement robust API and system architecture for new AI applications.

  • Assist in AI application roadmapping and strategy.

  • Collaborate effectively with a diverse, cross-functional team to leverage existing AI technologies, and research and implement new ones, to meet product goals.

  • Providing prompt and effective solutions or workarounds in response to application issues or software bugs, maintaining high client satisfaction.

  • Embrace the challenges of a fast-paced, high-growth environment with a focus on innovation.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

 
Minimum qualifications:
  • 10+ years in backend software development, with a passion for AI and language technologies

  • Proven track record of delivering major impact

  • Proficiency in Python, Typescript or Javascript

  • Experience in design and development of large-scale distributed, high concurrency, high load, high availability systems;

  • Experience in vector databases

  • A relevant degree in Computer Science, Mathematics or related fields

Preferred qualifications:
  • Experience in financial services, lending, payments, or credit products

  • Experience with SaaS product offering as a platform.

#sydney

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • 10+ years in backend software development, with a passion for AI and language technologies
  • Proven track record of delivering major impact
  • Proficiency in Python, Typescript or Javascript
  • Experience in design and development of large-scale distributed, high concurrency, high load, high availability systems
  • Experience in vector databases
  • A relevant degree in Computer Science, Mathematics or related fields
  • Experience in financial services, lending, payments, or credit products
  • Experience with SaaS product offering as a platform

What the Team is Saying

Airwallex Compensation & Benefits Highlights

  • Healthcare Strength — Available descriptions highlight medical, dental, vision, life, disability, and mental‑health/EAP coverage for U.S. employees, with Modern Health/Rula noted in eligible markets. Feedback suggests this comprehensive core health coverage is a standout element of the package.
  • Leave & Time Off Breadth — U.S. postings cite 20 vacation days plus 12 company holidays, alongside birthday leave and three volunteer days in some locations. These policies are portrayed as generous and complemented by flexible remote‑work options in approved locations.
  • Equity Value & Accessibility — Eligible employees may receive RSUs or stock options in many markets, with U.S. materials noting RSUs via Carta and performance‑based bonuses. Feedback suggests this ownership component is a key part of total compensation.

Airwallex Insights

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The Company
HQ: San Francisco, CA
2,300 Employees
Year Founded: 2015

What We Do

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000+ businesses worldwide – including Brex, Navan, Qantas, SHEIN, McLaren and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Why Work With Us

Airwallex was founded by people told their idea was unreasonable, and we've hired that way ever since. We move fast, think globally, and give you ownership from day one. If you want to pioneer global finance at scale alongside the ambitious, let's talk.

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Airwallex Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At a global level, we have a strong in-office culture. We’ve invested in world-class office space in hub cities around the world. We see the benefits of in-person conversation, mentoring, and knowledge-transfer as vital to our long-term success.

Typical time on-site: Not Specified
HQSan Francisco, US
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