We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
As the Pricing & Monetisation Lead (France, Italy & Spain), you will act as the strategic pricing advisor for Dojo’s French, Italian & Spanish markets. This is a high-autonomy position sitting within the Monetisation function, you will bridge the gap between high-level strategy and hands-on operational execution.
You will track market signals, design, implement, and manage the pricing frameworks that power our growth. You will be the primary advisor to the senior leadership team on pricing and monetisation for the region, providing the expert recommendations necessary to navigate a complex regulatory and competitive landscape while protecting and growing our net revenue.
This role is ideal for someone who is intellectually curious, highly analytical, and passionate about understanding how pricing and fees evolve across the payments ecosystem.
What you'll do (Key Responsibilities)Serve as the lead subject matter expert (SME) on pricing for the France, Italy & Spain, developing formal recommendations for executive leadership on price adjustments, fee structures, and margin protection.
Partner with Insights, Product, and Product Marketing teams to monitor competitor positioning and ensure new features are monetised through value-based packaging that maintains Dojo’s premium market standing.
Build and maintain sophisticated financial models to simulate the revenue, margin, and ARR impact of proposed strategic shifts—quantifying expansion and churn implications to provide the data necessary for final executive decision-making.
Drive the delivery of pricing initiatives by collaborating with Tech, Product, and Finance teams to ensure changes are operationally viable—from technical billing configuration through to quoting and financial reporting.
Lead the cross-functional coordination required to move pricing initiatives from technical logic and fee structures to effective sales enablement and channel communications.
Work closely with Revenue leaders, Sales, and Customer Success to align pricing with commercial objectives, using field insights on price sensitivity and deal patterns to refine the long-term strategy.
Design and run pricing experiments and promotional offers, synthesizing results into actionable recommendations for leadership, while monitoring fee volatility to adjust pricing guardrails and prevent margin erosion.
Navigate the technical landscape by working directly with Engineering to ensure our infrastructure supports advanced pricing automation and scalable packaging structures.
6–10+ years of experience in Pricing, Monetisation Strategy, or Commercial Finance. Payments or merchant acquiring experience is strongly preferred.
Bachelor’s degree in Finance, Economics, or a quantitative field; MBA or relevant professional certifications (e.g., CPP) are a plus.
A proven track record of driving large-scale, strategic pricing workstreams from ideation through to production.
A customer-centric approach, balancing revenue maximisation with the delivery of true customer value.
Complete independence in project management; comfortable owning a roadmap and delivering results with high level autonomy.
Strong analytical skills (SQL/Excel) with the ability to translate fragmented market data into a cohesive commercial strategy.
Experience advising C-suite or Director-level stakeholders, with the confidence to defend recommendations under pressure.
An understanding that pricing is a product feature, with experience working with Tech teams to build scalable pricing infrastructure.
Nice to have: a deep technical mastery of card-present and card-not-present economics, including Interchange (MIF), Scheme Fees, and the evolving regulatory landscape.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
Skills Required
- 6-10+ years of experience in Pricing, Monetisation Strategy, or Commercial Finance
- Bachelor's degree in Finance, Economics, or a quantitative field
- Strong analytical skills (SQL/Excel)
- Experience advising C-suite or Director-level stakeholders
- Understanding that pricing is a product feature, working with Tech teams
- Deep technical mastery of card-present and card-not-present economics (preferred)
What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
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