Our Opportunity:
Chewy is growing! We are looking for a Pricing and Catalog Manager on the Catalog and Pricing Operations Team (CPO Team) in Plantation, Florida. The CPO Team plays an integral role in maintaining the accuracy, organization, and efficiency of all Chewy Vet Care (CVC) catalogs (products, procedures, and lab tests) across CVC. This team also governs CVC pricing data and alignment to the broader CVC pricing strategy. Our team’s mission is to centralize, standardize, and maintain catalog and pricing data, enhance catalog and pricing management processes and systems, and reduce catalog and pricing defects through improved defect reporting and resolution management.Does this sound like you? If so, we would love to hear from you!
What You’ll Do:
- Learn and document business processes, translating them into business requirements and user stories, to support development requests.
- Autonomously complete tasks within the track owned for a given system.
- Identify risks, issues, or potential defects in any phase of the project life cycle and handle them through closure.
- Develop important metrics to drive catalog management to enable scale
- Provide project collaborators with information relevant to making decisions that may improve the quality of applications.
- Synthesize large quantities of complex data into usable/actionable information and provide in-depth business insights through data analysis on process outputs and operational performance.
- Participate in system implementation projects, including requirements documentation, systems configuration, test documentation/execution, and issue identification/resolution.
- Develop and implement strategies to streamline catalog management processes, applying automation and process re-engineering.
- Build data visualizations using tools like Tableau to derive insights into catalog and pricing performance and support strategic decision-making.
- Support defect reporting, triage, and resolution management, working closely with multi-functional teams to resolve defects promptly and effectively.
- Provide support to end users as a priority when it impacts business or create a Standard Operating Procedure manual for systems.
What You’ll Need:
- BA in Computer Science, Information Management, Economics, Finance, Math, Statistics, or a related field with an emphasis on analytics and quantitative skills
- 3+ years of experience in a business systems or merchandising analytics capacity as a subject-matter expert.
- Advanced experience with Microsoft suite of office products.
- Highly proficient in SQL and Tableau.
- Demonstrated ability to work in a team environment.
- Ability to think and react in a high-energy, fast-paced environment.
- Good communication (verbal/written) and interpersonal skills to convey key insights from complex analysis in summarized business terms and effectively communicate with technical teams.
- An entrepreneurial approach and a driving passion to change, challenge, and improve current processes.
- Prior experience in Software Quality Processes and Atlassian Tools such as (Confluence and JIRA.).
- Position may require occasional travel.
Bonus:
- Relevant work experience using Python or R for data analytics.
- Prior experience with ERP systems.
- E-commerce background is a plus.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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