Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.
Job Summary
Day-to-Day Responsibilities:
Execute personalized outbound outreach to existing/prospective client contacts on behalf of Client Partners.
Use CRM tools to send, track, and log all communications accurately.
Apply standardized tags and notes to capture context and outreach outcomes.
Coordinate with Client Partners to ensure messaging aligns with account history and intent.
Maintain data accuracy and consistency to support reporting and future automation.
Document recurring outreach patterns and flag opportunities for process improvement.
Tooling Collaboration & Interim Automation Support
Current Execution: Daily operations within Salesforce, Pipeliner, and Revenoid to maintain momentum.
MCAE Alignment: Submit successful "Personalization Patterns" to the MCAE Lead to be considered for broader Marketing Cloud Account Engagement automated tracks.
Product Feedback Loop: Bi-weekly "Friction Report" delivered to the Tech Enablement/Product team identifying manual tasks that are "Ready for Automation" based on volume and repeatability. (The team building 'Agentforce'
Qualifications
Core Skills
Strong understanding of B2B sales workflows, preferably staffing or professional services.
Hands-on experience with CRM systems (Salesforce preferred).
Operational Content Creation: Ability to draft high-context, 1-to-1 sales messages that adhere to brand voice while documenting the triggers used for that personalization.
Process Documentation: Proven ability to map manual workflows into step-by-step logic that can be translated into Salesforce Flow requirements.
Data Integrity Mindset: Approach to CRM entry, understanding that a missed tag today means a broken AI model tomorrow.
Strongly Preferred
Exposure to sales enablement, sales operations, or RevOps.
Familiarity with AI-assisted tools (content generation, enrichment, automation).
Comfort working in transitional, evolving systems.
Skills Required
- Strong understanding of B2B sales workflows (staffing or professional services preferred)
- Hands-on experience with CRM systems
- Salesforce experience
- Daily operations experience with Salesforce, Pipeliner, and Revenoid
- Operational content creation: draft high-context, 1-to-1 sales messages adhering to brand voice
- Process documentation: map manual workflows into step-by-step logic translatable into Salesforce Flow requirements
- Data integrity mindset for CRM entry and tagging
- Exposure to sales enablement, sales operations, or RevOps
- Familiarity with AI-assisted tools (content generation, enrichment, automation)
- Comfort working in transitional, evolving systems
Pinnacle Group, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pinnacle Group, Inc. and has not been reviewed or approved by Pinnacle Group, Inc..
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Fair & Transparent Compensation — Pay is considered market-aligned in select specialized roles and certain high-cost markets. Some roles cite solid base pay that meets expectations when aligned to strong client programs.
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Pay Growth & Progression — Performance-based raises and higher rates for select assignments are described in certain roles. Advancement opportunities and earnings can improve when placed on strong client accounts.
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Inclusive Benefits Coverage — Access to medical, dental, vision, and a 401(k) is extended to W‑2 consultants as well as internal staff. Employer-of-record programs emphasize providing the full benefits suite to payrolled workers.
Pinnacle Group, Inc. Insights
What We Do
Pinnacle Group is a leading provider of information technology and workforce solutions. Pinnacle Group includes Pinnacle Technical Resources, Inc., its flagship information technology staffing and consulting services provider; Pinnacle MSP, a managed services provider; Pinnacle Payrolling, a payrolling and independent contractor compliance provider; Pinnacle Canada, which provides staffing, MSP and payrolling services in Canada. Pinnacle Group has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit http://www.pinnacle1.com Apply online now at http://www.pinnacle1.com/careers/
