About the Team
Our Product and Engineering team builds award-winning solutions on the Insight platform to help over 10,000 global organizations assess risk, detect threats, and automate security programs. Working with best-in-class technology, leading-edge research, and broad strategic expertise, our global teams continuously innovate to deliver a cohesive, highly reliable security platform.
About the Role
As a Platform Operations Engineer II, your primary responsibility will be to ensure our products deliver a secure, available, reliable, and scalable experience, with a particular focus on our FedRAMP authorized environment. Specifically, your focus will be to:
- Build, operate, and scale the cloud infrastructure and deployment pipelines that our product teams depend on.
- Develop and maintain internal automation that improves the efficiency, reliability, and security of microservice operations and deployments.
- Learn and take ownership of existing platform systems, operational workflows, and runbooks.
- Regularly monitor applications and infrastructure to identify opportunities for improving operational efficiencies and MTTR.
- Participate actively in on-call rotation, incident response workflows, and post-incident root cause reviews.
- Contribute to design discussions and architectural decisions around operational improvements, tooling, and SRE frameworks.
The skills and qualities you'll bring include
- Minimum of 3 years of experience in platform, infrastructure, or site reliability engineering, with hands-on experience managing public cloud infrastructure at scale across AWS, GCP, or Azure.
- Strong proficiency with Linux system administration, performance tuning, and troubleshooting alongside container orchestration using Kubernetes and Docker.
- Practical experience designing and maintaining infrastructure-as-code using Terraform.
- Direct experience with observability and monitoring tooling such as Grafana or Prometheus, including defining operational alerts and tracking performance metrics.
- Familiarity with modern agentic development practices, configuration management using Ansible, automated CI/CD pipelines, and GitOps tools such as ArgoCD or Atlantis.
- Exposure to or familiarity with FedRAMP compliance requirements and working within authorized cloud environments.
- Capability for Strategic Doing by taking defined operational challenges, breaking larger goals into smaller execution steps, and pivoting where necessary to achieve outcomes.
- Personal Accountability for holding self and others responsible for driving operational outcomes, maintaining system availability, and meeting commitments.
- Readiness for Navigating Change & Ambiguity while learning existing systems, taking over runbooks, and adapting to evolving high-growth environments.
- Strong Cross-Functional Collaboration skills to build global networks, work across team boundaries, and partner with product engineering squads to deliver sustainable platform improvements.
- Clear Communication skills both written and verbal to convey technical objectives, rationale, and customer-focused solutions.
- Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
#LI-SM5
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,500+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
Skills Required
- Minimum 3 years of experience in platform, infrastructure, or site reliability engineering
- Hands-on experience managing public cloud infrastructure at scale using AWS, GCP, or Azure
- Strong proficiency with Linux system administration, performance tuning, and troubleshooting
- Experience with Kubernetes and Docker container orchestration
- Practical experience designing and maintaining infrastructure as code using Terraform
- Direct experience with observability and monitoring tools such as Grafana or Prometheus
- Familiarity with configuration management using Ansible
- Familiarity with automated CI/CD pipelines
- Familiarity with GitOps tools such as ArgoCD or Atlantis
- Exposure to or familiarity with FedRAMP compliance requirements and authorized cloud environments
- Strong cross-functional collaboration and communication skills
Rapid7 Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off is highlighted by unlimited PTO for U.S. employees, plus 12 holidays and 5 global company days off within a hybrid model. These policies emphasize recharge opportunities beyond standard vacation allotments.
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Equity Value & Accessibility — Ownership opportunities include an ESPP at a 15% discount with a lookback, and many roles also receive RSUs. This mix provides accessible paths to equity participation across functions.
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Healthcare Strength — Core coverage includes comprehensive medical, dental, and vision plans alongside mental‑health resources. Competitive paid parental leave complements the health offering for families.
Rapid7 Insights
What We Do
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.
Why Work With Us
With our products, research, and open source communities, we’re building a secure digital future for everyone. This means constantly learning and evolving in an industry that’s anything but stagnant. You’ll be faced with tough challenges, and given the support to find creative solutions that drive our business, and your career forward.
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Rapid7 Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our default working model is hybrid, with employees working three days per week in the office. This approach underpins our commitment to flexibility and adaptability while supporting our dedication to development, teamwork and customer purpose.

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