Come Join ReSource Pro!
Your Role...
Lowry, a ReSource Pro company, is seeking an Audit Reviewer to ensure the accuracy and quality of audits across multiple types—including workers’ compensation and general liability—conducted virtually, physically, or by phone. In this role, you’ll apply your knowledge of audit guidelines and state-specific rules to evaluate completed audits, determine outcomes, and provide mentoring and feedback to support auditor development. The Audit Reviewer plays a key role in maintaining audit integrity, supporting auditor growth, and contributing to the overall success of our audit operations.
We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
In This Role, You Will...
- Review and validate Workers’ Compensation and General Liability audits for accuracy, compliance, and consistency.
- Achieve individual productivity targets based on audit volume and timeliness
- Identify auditor trends or recurring issues and share insights to inform training adjustments
- Maintain accountability for accurate and timely audit reviews
- Apply manual rules and state-specific standards (e.g., WCIRB, PAAS) using internal systems such as Nexus and the resource library
- Provide constructive feedback and mentoring to auditors to reduce repeat errors and support professional growth
- Manage assigned audit queues, meet production goals, and complete urgent or overflow reviews as needed
- Collaborate with Field Support, QA, and leadership teams to identify training opportunities and support continuous process improvement
- Promote teamwork, professionalism, and a positive, solution-oriented culture
What You Need to Be Successful...
- High School diploma or equivalent
- 1-2 years of premium insurance audit experience in Worker's Compensation and/or General Liability required
- WCIRB Certification preferred
- A strong understanding of premium audit processes and procedures
- Working knowledge of PAAS, NCCI, WCIRB, and Nexus (Preferred)
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Proficient in MS Office
- Ability to multitask and prioritize tasks; detail-oriented and accurate
- Positive and proactive attitude
- Flexibility and adaptability to changing priorities.
- A strong understanding of audit processes and procedures
Your Compensation...
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $19.63-$33.13 per hour. The salary range may vary based on the specific geographic location in which the candidate resides.
Your Benefits & Perks...
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Remote positions are Internet stipend-eligible
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health
Your Interview Process...
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.
The standard interview process includes:
- Behavioral Interview with Talent Acquisition
- Online talent assessment
- Hiring Manager Interview
*Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
Skills Required
- High school diploma or equivalent
- 1–2 years of premium insurance audit experience in workers’ compensation and/or general liability
- Strong understanding of premium audit processes and procedures
- Working knowledge of PAAS, NCCI, WCIRB, and Nexus
- WCIRB certification
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office
- Ability to multitask and prioritize tasks
- Detail-oriented and accurate
- Positive and proactive attitude
- Flexibility and adaptability to changing priorities
What We Do
ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009, the company is renowned for its focus on innovation, service excellence and trusted partnerships, and its unique productivity platform for insurance operations. Over 5,000 ReSource Pro employees provide dedicated support to nearly 300 insurance organizations, consistently achieving a +95% client retention rate for over a decade.
