At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The PositionMain Tasks & Responsibilities主要工作职责 :
- Build and regular update customer profile, and sales, off-take, product mix, etc. database
建立和定期维护客户档案，如销量，进货量，产品种类等
- Proposal annual resources (price, margin, rebate, etc.) allocation. Set Account KPIs & scorecard
年度资源计划的定制，设立相应的客户衡量指标
- Actively develop customer business potential, conduct quarterly business review with Key customers in order to maintain a good relationship with customers from making decision to operation management level, and, enable Roche products can consecutively listed on the preference list
主动积极地维护客户的关系，及时了解客户的潜力，以确保让罗氏产品成为客户的首选
- Sets up customer business tracking systems, including monthly sales, distribution coverage, expense status & ROI, productivity by customer, competition situation, the pricing stability, account P&L; generate revised initiatives & customized programs to continue the success in customer satisfactions
建立业务科持续监测和发展的系统，包括月度销量，经销商的覆盖，费用的状况，投资回报率，客户的生产力状况，竞争环境，价格的稳定性以及和客户进行的活动以确保持续的客户满意度
- Provides realistic rolling demand forecasts in collaboration with sales head, business operation team & marketing on a monthly basis to reflect the update in-market situation
提供定期的销售预估
- Works proactively with marketing team on campaign developments, and, leverage with professional activities in HCP channel, to ensure brand image enhancement with high-quality execution- Possesses sound marketing concepts and provides inputs on overall strategic and organization issues; share best practice of E-customer to the organization
和市场部紧密合作，确保品牌价值以取得高质量的策略执行
- Other projects or tasks assigned by line manager
主管指派的其他任务
- Conduct business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection
遵循罗氏所有合规要求，包括但不限于罗氏信息安全，罗氏商业中的行为，罗氏竞争法互动对话，罗氏安全健康环境等，合法合理开展业务活动
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
Skills Required
- Experience building and maintaining customer profiles and sales databases
- Ability to develop annual resource allocations (pricing, margin, rebates) and set account KPIs/scorecards
- Proven experience managing key accounts and conducting quarterly business reviews with customers
- Skill in demand forecasting and preparing rolling monthly sales forecasts with cross-functional teams
- Experience tracking account performance metrics (sales, distribution coverage, ROI, P&L) and creating initiatives
- Ability to work closely with marketing on campaign development and HCP channel activities
- Strong adherence to compliance and Roche policies (data security, competition law, SHE)
- Effective communication and stakeholder management across decision-making and operations levels
Roche Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.
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Retirement Support — U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
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Leave & Time Off Breadth — Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
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Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.
Roche Insights
What We Do
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).
