Practice Management Operations, Senior Specialist

Posted 2 Days Ago
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Milwaukee, WI, USA
Hybrid
65K-113K Annually
Senior level
Fintech • Insurance • Financial Services
Start-Up Vibes with The Stability of a Fortune 100 Company.
The Role
Evaluates, approves, and audits staff incentive compensation plans as a FINRA registered principal. Advises field leadership and financial advisors on compensation frameworks, regulatory compliance, conflicts of interest, and payment records. Conducts audits, resolves supervision issues, escalates legal and enterprise concerns, trains stakeholders, and supports continuous improvement projects and policy enhancements.
Summary Generated by Built In
About the Job:
Working directly with Advisor Practices/Practice Management, Distribution Performance, Field Leadership and Financial Advisors, you will evaluate short and long-term staff incentive compensation plans and provide direct feedback and guidance. To support the Career Advisors growth objectives and to reward and retain field talent, play a subject-matter expert role to support understanding and compliance with federal, state and product regulatory requirements. Identify and address conflicts of interest and align interests to that of the client in keeping with the Enterprise value of "doing the right thing". Leverage adept skills to interpret NM's field compensation framework including insurance, investment brokerage and advisory compensation and field management compensation information.
What You'll Do:
  • As a FINRA registered principal, exercise independent decision-making authority on behalf of NM, NMIS and the Wealth Management Company for the review, approval, and audit of staff compensation incentive plans.
  • Formulate recommendations and solutions while balancing competing interests and meeting expectations of Career Advisors, Field Supervision, and Distribution Performance.
  • Identify and anticipate issues and conflicts; escalate to law and enterprise stakeholders as needed to resolve issues and move teams forward on a timely basis.
  • Conduct audits and collect evidence of payment artifacts in accordance with firm policy and NMIS books & records.
  • Assist the local Supervision team in individual case circumstances and collaborate to creatively resolve questions and issues.
  • Educate and train Enterprise stakeholders and supervision team members as needed.
  • Lead and/or participate in projects and continuous improvement efforts.

What You'll Bring to the Role:
  • Bachelor's Degree Preferred or equivalent combination of education and experience.
  • FINRA Series 6 & 26 required or obtained within 6 months.
  • Minimum of 3-5 years of proven experience in insurance, investment, or financial services industry.
  • Compliance and/or contract, licensing, and registration experience and/or knowledge preferred.
  • Knowledge of Microsoft Office with strong emphasis on Excel proficiency.
  • Ability to prioritize workload and seek support when appropriate, as well as work within a larger team.
  • Sound decision-making skills with the ability to use a mixture of analysis, wisdom, experience, and judgment to arrive at a conclusion or recommendation.
  • Strong critical-thinking, analytical and problem-solving skills.
  • Exercises tact and diplomacy; proven success in establishing effective relationships.
  • Individual contribution leadership behavior focus: Solve for the Client; Customer Focus; Play to Win.

Skills You Have:
  • Attention to Detail - Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.
  • Collaborative Partnership & Planning - Facilitates collaboration, communication, coordination, and planning among individuals and teams with diverse expertise; documents aligned priorities, responsibilities, and shared outcomes.
  • Decision Making - Applies judgment by evaluating relevant information against defined criteria; documents risks, priorities, tradeoffs, and expected outcomes; takes timely action; monitors results against established measures; and adjusts the approach based on evidence.
  • Policy & Procedure Management - Analyzes current policies and procedures, identifies gaps or areas for improvement, and develops and implements new policies and procedures to address those gaps. Ensures compliance with regulatory requirements and industry standards, as well as effectively communicates policies and procedures to employees and stakeholders. Understands the various components of a workflow, identifies bottlenecks, and implements improvements to increase productivity, reduce costs, and streamline operations.

This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 26 - FINRA, Series 6 - FINRA
Compensation Range:
Pay Range - Start:
$65,440.00
Pay Range - End:
$98,160.00
Geographic Specific Pay Structure:
Structure 110:
$72,000.00 USD - $108,000.00 USD
Structure 115:
$75,280.00 USD - $112,920.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills
Policy & Procedure Management (NM), Decision Making (NM), Collaborative Partnership & Planning (NM), Attention to Detail (NM)
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
  • Flexible work schedules
  • Concierge service
  • Comprehensive benefits
  • Employee resource groups

Skills Required

  • Bachelor's degree or equivalent combination of education and experience
  • FINRA Series 6 registration, or obtain within six months
  • FINRA Series 26 registration, or obtain within six months
  • Three to five years of experience in insurance, investment, or financial services
  • Compliance, contract, licensing, or registration experience or knowledge
  • Microsoft Office knowledge with strong Excel proficiency
  • Strong analytical, critical-thinking, decision-making, and problem-solving skills
  • Ability to prioritize workload and collaborate within a larger team
  • Fingerprinting as a registered representative

What the Team is Saying

Chris
Chester

Northwestern Mutual Compensation & Benefits Highlights

  • Retirement Support — Retirement benefits include a pension-style cash balance plan alongside a 401(k), positioning long‑term savings as a standout. Materials also highlight employer contributions and plan features that can be especially valuable for employees who stay multiple years.
  • Parental & Family Support — Parental leave is described as 12 weeks fully paid for all parents, with added support for fertility treatments and up to $10,000 for adoption or surrogacy expenses. This breadth of family‑building assistance elevates the perceived value of the benefits package.
  • Leave & Time Off Breadth — Time off includes a PTO program that starts near 19 days and increases with tenure, plus paid volunteer hours. Such policies signal meaningful flexibility for rest and community engagement.

Northwestern Mutual Insights

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The Company
HQ: Milwaukee, WI
8,400 Employees
Year Founded: 1857

What We Do

You’ll Like It Here At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years. Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs. We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/

Why Work With Us

We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community. 

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About our Teams

Northwestern Mutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.

Typical time on-site: Flexible
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HQMilwaukee, WI
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New York, NY
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