PR and Communications Specialist

Posted 16 Days Ago
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Cape Town, Western Cape
Senior level
Fintech • Insurance • Financial Services
The Role
As a PR and Communications Specialist at Ozow, you will develop and execute PR strategies to enhance brand awareness, manage media relations, and create on-brand content across various platforms. You will work cross-functionally, collaborate with teams, and ensure consistent messaging that aligns with company values. You will also handle urgent communication challenges and strengthen media relationships.
Summary Generated by Built In

What to expect  

In this role as PR & Communications Specialist at Ozow, you will be responsible for creating compelling, on-brand content across multiple channels and formats to engage our audiences and support marketing initiatives. You will also be responsible for growing and expanding Ozow’s brand throughout the media and across organic platforms of brand awareness. Your creative and tactical focus ensures all public-facing outlets share a consistent voice, tone, and commitment to quality contribution. You will report to the Head of Marketing and you will work cross-functionally and collaborate across teams and departments. 


Responsibilities 

  • Defining, developing, and overseeing end-to-end execution of PR strategy and programmes to drive awareness for Ozow. Working cross-functionally to plan and execute PR campaigns. 
  • Managing complex, fast-moving, and unexpected communications challenges with high judgment and professionalism. 
  • Developing and strengthening relationships with key media contacts.  
  • Ensuring factually accurate representation of an expanding portfolio of Ozow products and services in the technology press. 
  • Managing sensitive reputational issues with internal stakeholders and member of the media. 
  • Protecting sensitive competitive, technical, business confidential information. 
  • Regularly interacting with senior leadership to influence strategy and negotiate decisions in relation to service issues, announcements, and messaging.
  • Develop clear, persuasive, and on-brand copy for a variety of channels including websites, emails, digital ads, video scripts, sales collateral, and more
  • Collaborate with designers, developers, and stakeholders to deliver brilliant content that meets project objectives
  • Ensure all messaging aligns with brand tone, voice, and style guidelines
  • Research product and industry topics to gain deep understanding and craft authoritative content
  • Adapt writing style for different formats and audiences across B2B and B2C
  • Incorporate SEO best practices and keyword research into content strategy
  •  

 Requirements 

  • Minimum 5 years of PR experience. 
  • Minimum 3 year copywriting experience. 
  • A degree in Communications, and or relevant qualification.  
  • A deep understanding of technology, and ability to communicate complex topics effectively. 
  • Have an extensive network of media contacts. 
  • Track record of successfully representing high-profile enterprise Information Technology products, with enterprise software and/or database experience desirable.
  • Strong judgment and the ability to respond quickly, yet thoughtfully, to urgent PR matters.

Your skills and experience 

  • Creative/ innovative. You generate new and innovative approaches to problems. 
  • Excellent communicator. You speak and write clearly and articulately without being overly verbose or talkative. You let others speak and seek to understand their viewpoints. You have exceptional writing skills. 
  • Flexible/ adaptable. You adjust quickly to changing priorities and conditions. You cope effectively with complexity and change. Able to work in a fast-paced environment with a focus on continuous improvement.  
  • Follow-through on commitments. You live up to verbal and written agreements, regardless of personal cost. You are action-oriented. 
  • High standards. You expect personal performance and team performance to be nothing short of the best.  
  • Persuasive. You are able to convince others to pursue a course of action. You are a skilled facilitator and able to resolve conflicts when they occur. 
  • Problem solving. You are able to solve problems by analysing situations and applying critical thinking in order to resolve problem. You are able to decide on courses of action and implement the solutions developed in order to overcome problems and constraints. 
  • Team player. You reach out to peers and cooperate with supervisors to establish and overall collaborative working relationship. 


In office perks 

  • Healthy breakfast, lunches and snacks (Cape Town) 
  • Healthy lunches and snacks (Johannesburg) 
  • Monthly socials (Cape Town and Johannesburg) 
  • On-site Barista (Cape Town and Johannesburg) 
  • Ozow Library (Cape Town)  
  • Birthday Leave


Perks for South African based employees

  • Medical aid subsidy (permanent staff)
  • Group Risk Insurance (permanent staff)
  • Generous paid annual leave   
  • Learning and Development opportunities 
  • Mentorship programme
  • Quarterly team building 
  • Community initiatives 
  • Employee gifting 
  • Access to cutting edge technology 

 

Our Employee Value Proposition

Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Compliance

As a fintech company, we prioritize data security and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards.


Ready to be exceptional? Apply now! 

As a fintech company, we prioritize data security and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards.


Keen to know more? 

Interested in joining our rocket ship?  

To find out more about life at Ozow, head over to our Careers Page here!

The Company
Cape Town
143 Employees
On-site Workplace
Year Founded: 2014

What We Do

Ozow is the future of payment as we know it. An oh-so (or Ozow) easy, automated and ultra-secure EFT solution that helps customers pay in just a few seconds, merchants can initiate Ozow payments through a variety of payment platforms, such as SMS, eCommerce, eBilling, QR Code and instore Point-of-Sale (POS). Through Ozow’s precise and secure system (that reduces the risk of charge-backs), merchants get real-time payments with instant transaction notifications and automated bank reconciliations. As no card is required for payment, their products are also more widely available, resulting in less abandoned carts, increased sales and more happy customers. Furthermore, merchants enjoy transaction fees as low as 1,5%, with no monthly costs, setup fees, or minimum charges, enabling them to save their money. As an added bonus, merchants processing up to R1m per month can use Ozow for free in their first year, no strings attached. Ozow is committed to financial inclusion on a continent where many people are disenfranchised by a lack of payments options. Furthermore, Ozow is committed to making it affordable for smaller businesses to take their trade to a wider audience, and to ensure that if traditional payment methods are unavailable, merchants don’t suffer. To date, Ozow has processed over a billion transactions, and has processed a combined value exceeding R5 billion. Ozow is bringing commerce to a wider audience, promoting financial inclusion and innovating for our customers. Paying with us is Ozow easy, Ozow fast and Ozow trusted

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