POS Portal: eCommerce Platform Specialist II

Summary:

We're hiring an eCommerce Platform Specialist II to coordinate between the Technology Teams, Supply Chain, Product Marketing, Marketing and Sales teams to ensure optimal presentation of products on POS Portal’s eCommerce sites. The eCommerce Platform Specialist II will establish microsites, curate landing pages, manage front end parts merchandising, set up catalogs prior to site rollout, and support various projects.  

High attention to detail required as this position is responsible for gathering the details for each part/product to ensure they are ready for eCommerce sites. This critical position collaborates highly with POS Portal’s Marketing, Product Marketing, and Sales teams while managing to required process controls.  
 
 

Essential Job Duties:

• Front end parts merchandising, including image management, catalog set-up, coupon management, and the creation of parts descriptions  
• Ensure all related parts and services are associated with correct products and part IDs and freight parameters  
• Back-end Item Master setup  
• Manage processes for building, staging, and releasing of site creation  
• Own site set up and rollouts  
• Responsible for uploading product data and images, as well as categorizing products for customer catalogs.  
• Perform periodic site audits to ensure all products were loaded correctly, pricing and images are up to date, and the items appear in relevant search results.  
• Responsible for review of product submissions to ensure all pricing and descriptions are correct and adjusting data and images as necessary.  
• Optimize site search terms.  
• This is a data focused role; attention to detail is an essential function of this position. Ensuring products are presented accurately and descriptions are purposeful to ensure customers have a positive eCommerce experience.   
• Ensure high degree of scalability by maintaining to agreed upon structure. 
• Write SQL queries to extract, manipulate, and analyze data from databases. 
• Gathers information from multiple sources, analyzes trends, and recommends process and system changes to meet business needs. 
• Collaborate with business and technology stakeholders on software solutions by analyzing requirements and understanding system capabilities. Define and document system features and enhancements to address business needs. 
• Adheres to and promotes project development and management methodologies. Supports a variety of company initiatives.  
• Communicates process and system changes to user communities through documentation, meetings, and user groups 
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. 

Requirements:

• 2+ years of experience in merchandising or parts administration role 
• Stronger than average written and verbal communication skills 
• Experience successfully working with cross-functional teams 
• Extremely detail oriented, and enjoys problem solving. 
• Experience planning and prioritizing tasks with minimal direction 
• Strong knowledge of Microsoft Excel and PowerPoint 
• Must have a passion for e-Commerce and product merchandising 
• Experience with Product Information Management (PIM) system, Jira, Saleforce.com and/or Magento preferred 

Compensation:

Compensation Range: $65,000 - $75,000

Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.  This position is not eligible for a variable pay component as part of the hiring range.

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision.  Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire).   In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO.  ScanSource also celebrates 10 paid company holidays.

ScanSource, Inc. is an Equal Opportunity Employer

EOE/M/F

Equal Opportunity Employer
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