Jobs at ScanSource

Owns strategic technology sourcing client relationships from scoping through delivery and expansion. Leads consultants and implementation managers, coordinates technical practice leads, manages milestones and governance, develops statements of work, identifies revenue opportunities, and advises executive and private-equity stakeholders. The role includes spend and financial analysis, presales, team coaching, vendor and channel coordination, process improvement, CRM reporting, and up to 10% travel.

Manages assigned supplier relationships, business plans, performance, bonuses, contracts, commission schedules, events, and revenue-growth programs. Serves as the primary liaison between suppliers and internal Sales, Support, Marketing, Legal, Finance, and Commissions teams. Monitors pipelines and performance, supports supplier onboarding, coordinates strategic initiatives, resolves issues, and communicates supplier promotions and programs. The role requires strong relationship management, communication, organization, independent judgment, and technology proficiency in a hybrid environment.

Provide client-facing cybersecurity advisory services, including NIST CSF, CIS Controls, and SOC 2 gap assessments; fractional CISO support; security program design and roadmap management; vendor oversight; executive and board communications; and security technology selection. The role is approximately 70% advisory and 30% sourcing support, requiring autonomous client management and the ability to translate technical risk into actionable business decisions.

Manages relationships with assigned partners as their primary contact, providing proactive communication, education, operational support, and issue resolution. Processes deal registrations, quotes, pricing requests, renewals, and retention activities while maintaining accurate partner records and meeting service-level agreements. Reviews partner activity and supports enablement to improve satisfaction and business growth.

Leads technical solutions teams responsible for architecture, design, validation, and pre- and post-sale support for video collaboration, unified communications, contact center, and telecommunications solutions. Manages staffing, workloads, prioritization, performance, development, metrics, and customer escalations while coordinating with sales, services, support, and customer experience teams. Ensures scalable, cost-effective solutions and continuous improvement aligned with customer needs and organizational growth.

Provides pre- and post-sales technical support for Cisco and related hardware and software. Diagnoses hardware, software, networking, and conferencing issues; documents and tracks incidents; coordinates with vendors; installs and tests equipment; demonstrates products; recommends configurations; and supports customers through phone, email, and web channels. The role includes after-hours support, customer service, training, and occasional travel.

Manages and grows revenue from assigned sales partners across a regional territory. Responsibilities include partner onboarding, relationship development, quota achievement, enhanced-services sales, compliance development, event participation, issue resolution, supplier coordination, and feedback on portfolio gaps. The role requires achieving targets for quotes, orders, billings, commissions, and profits while traveling as needed to support partner and supplier relationships.

Drives sales and account growth across assigned customers by managing inquiries, generating quotes, closing deals, processing orders, and achieving quotas and KPIs. Builds stakeholder relationships, conducts account planning and business reviews, identifies expansion opportunities, researches market trends, and collaborates with internal technical and sales support teams. The role requires consultative selling, negotiation, strong organization, and proficiency with Salesforce.com and SAP.

Creates and maintains supplier price exceptions, deal registrations, catalog pricing conditions, price protection claims, and price correction adjustments in SAP. Manages supplier programs, promotions, trade organization memberships, and pricing requests from sales and supplier teams. Requires strong numerical reasoning, attention to detail, communication, and computer skills. SAP and Vistex experience, negotiation skills, and a bachelor’s degree or four years of relevant experience are preferred.

Develops supplier relationships and drives revenue, gross profit, market share, and profitability for assigned technology supplier lines. Responsibilities include business planning, partner onboarding and enablement, contract negotiation, pipeline and performance monitoring, issue escalation, competitive analysis, cross-functional alignment, supplier marketing coordination, and quarterly business reviews. The role serves as the primary liaison among suppliers, resellers, sales teams, and company leadership, with travel up to 30%.

Administers government and cooperative purchasing contracts by maintaining contract records, GSA catalog data, compliance documentation, reporting, dashboards, renewals, and audit-ready files. Supports compliance reviews, audits, supplier participation, process development, documentation, training, and cross-functional coordination with Sales, Legal, Finance, Operations, and other teams. Identifies process improvements and helps implement scalable contract administration tools and controls.

Perform data analytics and business intelligence for Financial Services, maintain and enhance FS applications, support ad-hoc reporting, manage IT/vendor tickets, improve processes and credit risk assessments, and provide leadership and operational support to FS team worldwide.

Designs communication and network technology solutions for customers and business partners. Researches requirements, recommends products, prepares vendor configurations and pricing estimates, and guides hardware, software, and licensing selections. Creates technical sales and marketing content, supports customer enablement, attends partner conferences, and serves as a trusted advisor. Requires Avaya certification, Avaya/Mitel experience, consultative sales or partner-facing experience, and customer discovery skills.

Enter and manage orders and quotes, coordinate with inside sales, merchandising, and customers to resolve order issues, set special pricing, communicate tracking/ETAs, prioritize and escalate orders, complete price/cost adjustments, and provide excellent customer experience using SAP and Salesforce. Position works 11:00 am - 8:00 pm EST with ~20% travel and onsite workstation attendance.

Quota-bearing Business Development Manager responsible for growing revenue with assigned channel Sales Partners in the New York region through onboarding, relationship management, marketing, events, and selling enhanced services while meeting monthly and annual targets.

Supports administration, configuration, patching, monitoring, and troubleshooting of security tools and infrastructure. Maintains SIEM and Microsoft Entra ID environments, reviews integrity and vulnerability alerts, supports IAM provisioning and access reviews, monitors threat intelligence and vendor updates, and assists with security standards, documentation, metrics, and awareness campaigns. Works under team lead supervision and reports to the CISO.

Manages supplier enablement processes for quotes, orders, pricing, and requirements. Collaborates with suppliers, Sales, Pricing, and Technical teams to ensure accurate quoting and seamless order processing. Maintains workflow efficiencies, gathers supplier information, supports assigned supplier lines, and compiles activity reports for leadership and supplier contacts.

Manage and grow an assigned portfolio of accounts by building executive relationships, driving solution-selling and pipeline growth, leading account planning and forecasting, and coordinating internal resources. Responsible for meeting quota, conducting business reviews/QBRs, enabling customers, and leveraging Cisco product knowledge and channel partnerships.

The Intermediate Software Developer will perform coding tasks, modernize legacy code, mentor team members, and ensure code quality and performance.

The Senior UI Developer will create user interfaces, mentor team members, manage legacy code, and enhance user experiences across platforms.