Kolomoni Microfinance Institution (Gambia) is a CBG-licensed microfinance institution serving customers across The Gambia. We are recruiting a POS & Hardware Channels Manager for our Merchant Business & Digital Payments function.
WHAT YOU WILL DO
- Develop the POS and hardware channel strategy, operating standards and annual deployment plan.
- Coordinate procurement, receipt, custody, configuration, deployment, activation, maintenance, retrieval, redeployment and controlled disposal.
- Apply evidence-based placement criteria using merchant demand, expected throughput and unit economics.
- Set inventory, maker-checker, chain-of-custody, repair and asset-reconciliation controls.
- Lead terminal performance monitoring, inactive-terminal management and redeployment.
- Lead the repair function and enforce diagnosis, repair, swap, backlog and technician productivity standards.
- Own warranty and RMA workflows, and investigate losses, tampering and unexplained movement.
Requirements
- Seven or more years in payments, terminal estate management, acquiring, device operations or a related field.
- Practical command of inventory control, chain of custody and asset reconciliation.
- Experience of terminal management systems, remote configuration and over-the-air updates.
- A bachelor's degree in a relevant discipline.
Skills Required
- Seven or more years of experience in payments, terminal estate management, acquiring, device operations, or a related field
- Practical command of inventory control, chain of custody, and asset reconciliation
- Experience with terminal management systems, remote configuration, and over-the-air updates
- Bachelor's degree in a relevant discipline
What We Do
CapitalSage Holdings is an indigenous, innovation-driven African conglomerate operating across financial technology, agribusiness, and healthcare. It began as a microfinance institution and evolved into a group focused on sectors that support Africa’s future. Through technology-enabled financial solutions, the company seeks to expand access to financial services and promote financial inclusion in Nigeria and beyond while building value across its businesses.
