Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, Qantas Lounges, concierge services and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.
Job DescriptionWe are seeking a highly analytical and detail-oriented Portfolio Specialist to join our Centre of Revenue Intelligence, supporting our centralised revenue management function across the MEA APAC region.
Reporting to the Senior Portfolio Manager, Centre of Revenue Intelligence, you will play a key role in transforming complex market, performance and system data into meaningful commercial insights. Working closely with Portfolio Managers, you will help drive pricing and revenue strategies, maintain data integrity, and provide the reporting and analysis that enables informed business decisions.
This role requires strong analytical capability, excellent organisation, and the ability to manage multiple priorities while building effective relationships with hotel teams and stakeholders remotely.
Getting to know the role and your responsibilities
- Gather and analyse market intelligence to support the implementation of revenue strategies across the portfolio.
- Monitor transient and group booking pace to identify trends and support pricing and inventory decisions.
- Maintain rate integrity across all distribution channels, ensuring compliance with global and MEA APAC pricing policies.
- Produce accurate daily, weekly and monthly performance reports to support Portfolio Managers in managing their portfolios effectively.
- Analyse current and historical performance, market demand and competitive set data to identify revenue opportunities.
- Monitor OTA, GDS and other market intelligence sources to provide actionable commercial insights.
- Prepare reports, meeting packs, RevMAX minutes and action plans, and follow up with hotels to ensure agreed actions are completed.
- Coordinate and follow up on system issues, support tickets and revenue management queries, acting as the liaison between Portfolio Managers and RMS support teams.
- Manage revenue for one hotel as part of a structured learning experience.
- Bachelor's degree in Hospitality, Business, Data Science/Analytics or a related field.
- Strong analytical background with commercial acumen, ideally gained in a data analytics, commercial, or revenue related role.
- Advanced proficiency in Microsoft Excel and Business Intelligence (BI) tools. Experience with SQL, VBA, AI applications, and big data analytics is highly regarded.
- Prior experience to Revenue Management, pricing strategies, and distribution within the hospitality industry, is highly advantageous.
- Highly organised with excellent attention to detail and the ability to manage competing priorities in a fast-paced environment.
- Strong analytical, problem-solving, and data management capabilities, with the ability to translate insights into commercial outcomes.
- Excellent communication and interpersonal skills, with a collaborative approach to working across teams.
- Fluency in English and at least one additional language, written and spoken, is required. Two additional languages are preferred.
- Enjoy discounted Heartist® rates across Accor's global network of hotels, food and beverage venues, and wellness centres.
- Explore international career opportunities across Accor's hotel portfolio.
- Benefit from continuous learning and professional development, including Accor's Revenue Management Academy certification.
This role is based in Bangkok, Thailand. Only applicants who currently hold full working rights in Thailand will be considered.
Candidate screening and interviews may be conducted prior to the closing date of the advertisement. Accor reserves the right to close applications for the position prior to the advertised date. We encourage you to submit your application as soon as possible.
Skills Required
- Bachelor’s degree in Hospitality, Business, Data Science, Analytics, or a related field
- Strong analytical background and commercial acumen
- Advanced proficiency in Microsoft Excel and Business Intelligence tools
- Experience with SQL, VBA, AI applications, and big data analytics
- Prior experience in revenue management, pricing strategies, and hospitality distribution
- Strong organizational, attention-to-detail, problem-solving, and data-management skills
- Excellent communication and interpersonal skills
- Fluency in English and at least one additional language
- Two additional languages
- Full working rights in Thailand
What We Do
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
