Policy Processing Assistant

Posted 3 Days Ago
Be an Early Applicant
Los Angeles, CA, USA
In-Office
20-28 Hourly
Entry level
Insurance
The Role
Processes surety court bond information, enters data into databases, organizes electronic files, processes premium adjustments and closure requests, prepares invoices with Accounts Receivable, and assists with mail. The role requires high accuracy, attention to detail, mathematical ability, efficient high-volume processing, teamwork, customer service, and strong organizational skills.
Summary Generated by Built In
Tokio Marine HCC – Surety Group, a member of the Tokio Marine Group of Companies, has an opportunity for a Policy Processing Assistant at our Los Angeles office.
 

Do you have an eye for detail and accuracy? Are you swift with mathematical calculations?
 

Do you thrive in an environment of high-volume teamwork?

We are looking for an individual who is efficient, accurate and detail-oriented and who enjoys the trusted responsibility of processing official documents.

Key Responsibilities

This position will be responsible for:

  • Accurately entering surety court bond information into databases
  • Creating and organizing electronic files and documents
  • Processing premium adjustments for surety court bonds depending upon various factors
     
Performance Objectives and Timeline
  • During the first 30 days: Learn about surety court bonds. Enter data and documents in our file management systems Salesforce and Box.com. Become familiar with Peoplesoft. Assist with mail.
  • During the first 3 months: Understand and process court bond adjustment and closure requests. Prepare invoices in collaboration with the Accounts Receivable team.
  • During the first 6 months and beyond: Accurately and efficiently process up to 300 court bonds and up to 300 adjustments/closures per month.
     
Experience & Education Qualifications
  • Experience with data entry, file organization
  • Success characteristics:
    • Customer service mindset – eager to help, regardless of the task
    • Quick to understand processes and procedures
    • High attention to detail and accuracy
    • Teamwork, planning and organizational skills
    • Excellent interpersonal skills
  • Educational requirements: High school diploma or equivalent

For candidates working in person in Los Angeles, the reasonable pay range for this specific position is $20.31 to $27.95 per hour. The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, gender identity, gender expression, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. The salary range is the range THMCC, in good faith, believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future, and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the pay range, the actual compensation will vary depending on the above factors as well as market and business considerations.

Tokio Marine HCC is a leading specialty insurance company with offices in the United States, the United Kingdom, Europe, and other locations. We offer competitive compensation, great benefits, a hybrid schedule, and the strength, stability, growth, and profitability that comes from being a member of the Tokio Marine Group of Companies.
 

The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.

#LI-CC1 #IND123 #GD #CB

Skills Required

  • Experience with data entry
  • Experience with file organization
  • High school diploma or equivalent
  • High attention to detail and accuracy
  • Teamwork, planning, and organizational skills
  • Excellent interpersonal skills
  • Ability to quickly understand processes and procedures
  • Customer service mindset

Tokio Marine Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tokio Marine and has not been reviewed or approved by Tokio Marine.

  • Healthcare Strength Medical options include established carriers with PPO and HDHP choices, plus dental, vision, pharmacy, telehealth, and condition‑specific programs for comprehensive access. An employee assistance program and mental‑wellbeing resources further reinforce day‑to‑day support.
  • Retirement Support A 401(k) with company match and employer‑paid life and disability coverage strengthen long‑term financial security. Careers materials and recent updates signal continued attention to retirement and protection benefits.
  • Wellbeing & Lifestyle Benefits Wellness incentives, fitness access, and a holistic “body, mind, wallet, life” framework expand total‑rewards value beyond insurance alone. Paid volunteer time and community programs add lifestyle‑oriented benefits aligned with purpose.

Tokio Marine Insights

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The Company
Houston, Texas
2,600 Employees

What We Do

Tokio Marine HCC can help you or your clients be prepared for unpredictable weather patterns. Event weather insurance protects revenue losses caused by adverse weather conditions that reduce attendance and the sales of concessions, food and parking.

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