PMO/Project Admin

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

 Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Experience: 5 years
Job Mode: Contract
Work Mode: On-site

Responsibilities:

Business Analysis & Requirements Management

• Support Business Unit specialists and senior analysts in gathering, documenting, and validating business requirements.
• Assist in analysing current (“as is”) and future state (“to be”) business and operational processes.
• Document functional and non functional requirements using approved templates and standards.
• Maintain requirement artefacts and support traceability across the project lifecycle.
• Assist in assessing the impact of change requests on scope, timelines, and delivery.

Functional Design & Solution Alignment

• Support the transition of requirements to System Analysts and technology teams, ensuring clarity and completeness of documentation.
• Participate in requirement walkthroughs, design discussions, and clarification sessions with business and technical stakeholders.
• Track requirement updates, assumptions, and dependencies, and highlight potential issues early.

Testing

• Support the review of test plans and functional test scopes prepared by the testing team.
• Assist in System Integration Testing (SIT) and User Acceptance Testing (UAT) activities, including test preparation, defect logging, tracking, and follow ups.
• Validate test outcomes against documented requirements and support issue resolution. 

PMO & Project Support

• Provide PMO support across innovation projects, including maintaining project plans, RAID logs, status trackers, and documentation.
• Support project governance activities such as scheduling meetings, preparing materials, tracking actions, and documenting minutes.
• Assist in monitoring project progress, key milestones, risks, and dependencies.
• Support preparation of project status updates and reports for stakeholders and management.

Skills :

• Proficient in Microsoft Excel and PowerPoint for analysis, reporting, and presentations.
• Familiarity with project tracking and documentation tools (e.g. Project, Jira, Confluence, SharePoint) is a plus.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. 

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.