PMO Analyst

We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. 

Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.  

Are you a data wizard who can turn data into compelling stories? Do you thrive on engaging with senior stakeholders and building strong, collaborative relationships? Do you have a knack for appreciating Change and Lean Agile principles? If you’re all about value, flow, and quality metrics, we want to hear from you!

We’re looking for a PMO Analyst to join our Operational Excellence team in either Salford Quays, Manchester or Haywards Heath, West Sussex. 

In this role you’ll support the Portfolio Insights Manager with the provision of reporting, insight and analysis on value being delivered across the change portfolio and the business. You’ll complete analysis of data available from technology, data, business and finance teams. You will use this analysis to provide insight to business stakeholders, allowing them to make data-driven decisions. You will also produce high quality portfolio reporting to required accuracy, timeliness, standards and frequency.

We’re all about people and we’re passionate about continuous improvement, so you’ll share your thoughts with the team to continually progress our methods and team knowledge.
 

Precise and pioneering? Lets do this, together!

Core skills we’re looking for to succeed in the role:

• Analytical skills including turning data into actionable insights (story telling with data)
• Strong senior stakeholder engagement and the ability to build cross collaborative relationships
• Appreciation of Change and or Lean Agile principles and methods (value, flow and quality metrics)

What’s involved:

• Gather leading and lagging measure data and provide consolidated data for a monthly cadence to support the business to inspect and adapt on their defined business plan outcome hypotheses
• Develop and maintain the established PMO reporting suite, including the monthly Portfolio Pack, Governance Forum(s), Forecasting & ‘Actuals’ and Steering Group Packs as required.
• Create and maintain the necessary templates, tools, procedures and governance to ensure Lean Agile portfolio reporting is accurate and reports are produced to the highest standard
• Provide accurate and timely reporting to the necessary forums such as ExCo on the status of the portfolio and Value across the business
• Collaborate with Senior Change Leads, Finance Business Partners and other stakeholders to ensure:
  • Timely, accurate and high-quality reporting
  • Actionable insights to drive Continuous Improvement
  • Reporting and delivery processes/tools remain effective.
• Provide reporting to key stakeholders across the business including ExCo
• Support pillar governance meetings, translating complex information to enable informed decision making
• Provide the necessary administrative and analytical support to the Portfolio Insights Manager
• Align to First Central’s Change Framework and contribute to its ongoing development
• Attend the necessary forums and governance meetings, capturing accurate and timely minutes and actions
• Log departmental risks, issues and decisions, track and act on agreed actions as appropriate in accordance with department procedures
• Provide support for outstanding audit actions and ensure these are tracked and monitored
• Review and implement ways to continuously improve the reporting of portfolio performance
• Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
• Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times.
• Any other reasonable duties

Experience

• Experience of designing, presenting and preparing reporting information in multiple formats for different audiences
• Highly proficient skills in Word, Excel, PowerPoint
• Experience of presenting to senior stakeholders
• Proficiency in working with a range of data sources including large datasets
• Experience in effectively visualising complex data, designing and preparing reporting information in multiple formats for different audiences
• Previous experience/understanding of portfolio management techniques in a fast paced environment (Agile, Prince2 methodologies for medium to large sized initiatives)

Skills & qualifications

• Strong analytical skills including experience of turning data into insights
• Experienced at building relationships with and managing senior stakeholders
• Excellent communication and interpersonal skills
• Excellent time management and organisation skills
• Ability to work independently and own work items and deliverables 

Behaviours

• Self-motivated and enthusiastic
• An organised and pro-active approach
• Ability to influence
• Embrace, embed and incorporate the Company values
• A flexible approach and positive attitude
• Emphasis on attention to detail and accuracy
• Takes initiative to make decisions
• Commercially focused and results driven
• Ability to work independently and as part of a team
• Coaches, mentors, empowers and motivates
• Strives to drive business improvements to contribute to the success of the business

So, if you’re up for the challenge and would like to join our vibrant and busy team, we want to hear from you today.

We pride ourselves on being a great place to work. Check out our Glassdoor page to see what our colleagues think about working here.

What can we do for you?

People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here. 

Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.