PMO Analyst Lead

Posted 15 Days Ago
Be an Early Applicant
Quezon City, Second District NCR, National Capital Region
In-Office
Mid level
Fintech • Insurance • Financial Services
The Role
Lead and coordinate business and technical projects, ensuring timely completion, risk management, and effective stakeholder communication while supporting functional teams and driving process improvement initiatives.
Summary Generated by Built In

Manage and coordinate business and technical projects of moderate and large scope and complexity through all phases of initiation, development and implementation. Support functional teams with ad hoc requests and analytical work.
Responsibilities:
• Project management of initiatives related to continuous improvement of processes, automation, promoting digitization and expense reduction initiatives
•Support requests from functional areas that are required for processing transactional requests timely and accurately, and safeguarding customer assets
• Execution and support of the Company, Divisional and Operations strategy
• Work with clients to define and manage the scope, strategy, requirements and implementation of projects.
• Develop cost-benefit analyses for project initiatives.
• Insure that assigned projects are completed within budgets and schedules while meeting client business objectives.
• Identify, analyze, mitigate, document, and control project risks.
• Develop and deliver budgets.
• Provide effective and regular communication within the project team, stakeholders, sponsors and management.
• Manage client and team expectations and relationships.
• Identify resource needs for the project and establishes roles, expectations, and goals with team members.
• Participate in negotiation of contract terms and conditions and insures compliance with contract terms for project consultants and vendors.
• Conduct After-Action-Reviews.
• Stay current to market and industry trends through training, self-study, trade contact, and trade and industry conferences.
• Share best practices and initiatives with other functional areas in Operations
• Partner with IT to ensure common focus and execution of technology initiatives
• Ensure delivery of services from key vendors
• Customer Experience
• Process Improvement
• Expense Management
• Compliance and Risk Management
Requirements:
• Post-secondary education or high school diploma and equivalent business experience
• 2+ years project team experience
• 5 – 7 years’ experience in financial services
• Thorough understanding of products, administration compliance, operations and systems including business desktop applications (i.e. Lotus Notes, Office), and relevant financial products.
• Ability to think strategically, assess alternatives for short and long-term impacts and act decisively
• Knowledge of project planning and tracking tools
• Excellent analytical and problem-solving skills
• Strong presentation and written communication skills
• Prioritizing work deliverables
• Tactical and Strategic Initiatives Working Conditions

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid

Top Skills

Lotus Notes
Office
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Toronto, Ontario
32,427 Employees

What We Do

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.
Visit www.Manulife.com to find out more.

For Manulife terms of use, please visit http://bit.ly/SM_Terms

Similar Jobs

General Motors Logo General Motors

Data Analyst

Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Hybrid
Manila, Metro Manila, National Capital Region, PHL

General Motors Logo General Motors

Sales Support Sr. Transformation Analyst

Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Hybrid
Manila, Metro Manila, National Capital Region, PHL

General Motors Logo General Motors

SSM Global Ops CoE - Remote Field Force Supervisor

Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Remote or Hybrid
Manila, Metro Manila, National Capital Region, PHL

Atlassian Logo Atlassian

Account Associate, Velocity Team - EMEA

Cloud • Information Technology • Productivity • Security • Software • App development • Automation
In-Office or Remote
Manila, Metro Manila, National Capital Region, PHL

Similar Companies Hiring

Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees
Camber Thumbnail
Social Impact • Healthtech • Fintech
New York, NY
53 Employees
Rain Thumbnail
Web3 • Payments • Infrastructure as a Service (IaaS) • Fintech • Financial Services • Cryptocurrency • Blockchain
New York, NY
40 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account