Account Associate, Velocity Team - EMEA

Posted 2 Days Ago
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Hiring Remotely in Manila, Metro Manila, National Capital Region
In-Office or Remote
Entry level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
The Account Associate will manage a portfolio of Enterprise customers, focusing on retention, contract management, and driving growth through effective communication and collaboration with sales teams.
Summary Generated by Built In
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
What you'll do
  • Deliver best in class Net Retention and Gross Retention rates through effective communication, risk mitigation and expansion discovery
  • Manage a diverse portfolio of Enterprise customers through the contract management lifecycle
  • Partner with the Sales Teams on account planning to ultimately drive total book of business growth.
  • Understand and document customer business priorities, as well as current use of Atlassian product suite, to optimize Atlassian's value while discovering cross-sell and upsell opportunities for the Account team
  • Foster relationships and collaboratively sell with Atlassian Solution Partner sales representatives
  • Accurately forecast your pipeline for renewal opportunities on a weekly cadence
  • Maintain operational excellence through continuous improvement, prioritization, and accountability

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .

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The Company
HQ: San Francisco, CA
11,000 Employees
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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About our Teams

Atlassian Offices

Remote Workspace

Employees work remotely.

Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.

Typical time on-site: None
HQSan Francisco, CA
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