Player Development Executive, New Jersey

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Player Development Executive, New Jersey, you'll play a pivotal role in growing and elevating our VIP player base in one of our most dynamic markets. You'll build meaningful relationships with premier players, driving engagement and net revenue through proactive outreach and personalized service. Working cross-functionally, you'll help deliver a seamless, high-touch VIP experience that reflects our commitment to innovation, entertainment, and responsible gaming. Every interaction you lead will strengthen loyalty and shape the future of our VIP community.
What you'll do

• Build and nurture strong relationships with premier players, delivering personalized service that increases loyalty and lifetime value.
• Drive key VIP sales metrics by proactively engaging players, identifying growth opportunities, and contributing to market share and net revenue goals.
• Execute VIP policies and guidelines, including Responsible Gaming standards, ensuring compliance while maintaining a best-in-class player experience.
• Analyze player data and performance trends to uncover insights that optimize engagement strategies and maximize player value.
• Proactively recommend tailored, solution-based enhancements that elevate the VIP customer journey.
• Partner with cross-functional teams to resolve escalations efficiently and ensure timely, thoughtful solutions for players.

What you'll bring

• A Bachelor's Degree in a related field or at least 5 years of experience in the Gaming, Hospitality, Sales, or Marketing industry.
• A proven track record of driving revenue growth, increasing customer engagement, and managing player or client relationships.
• Strong analytical skills with the ability to interpret data, identify trends, and translate insights into action.
• Demonstrated experience improving operational efficiency and implementing strategic initiatives that deliver measurable results.
• A passion for enhancing the player experience, paired with a positive, team-oriented mindset.
• The ability to obtain and maintain required State Gaming Licenses.

#LI-MZ1
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 88,400.00 USD - 110,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.