Platform Product Lead

Posted 6 Days Ago
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Hiring Remotely in Sofia, Sofia-grad, BGR
Remote or Hybrid
Mid level
Consumer Web • eCommerce • Marketing Tech • Retail • Software
Yotpo, the leading eCommerce marketing platform.
The Role
As Platform Product Lead, you will own the strategy and roadmap for Yotpo's platform capabilities, leading product lifecycle and collaborating with cross-functional teams to deliver impactful solutions.
Summary Generated by Built In

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

Yotpo is a leading eCommerce retention marketing platform that helps brands create smarter, higher-converting customer experiences. Our Product team plays a central role in shaping the future of our platform, building scalable and innovative solutions that power thousands of global brands.

As a Platform Product Lead, you will own the strategy and evolution of core platform capabilities that support multiple Yotpo products. You’ll work at the intersection of scale, performance, and innovation, collaborating closely with cross-functional teams to deliver impactful solutions that drive business growth and customer value.

Why Join Us:

  • Play a key role in shaping the foundation of Yotpo’s platform and influencing multiple products used by thousands of global brands
  • Work on strategic, cross-product initiatives with high visibility and impact across the organization
  • Grow your leadership and technical expertise while partnering with senior stakeholders across Product and Engineering

Key Responsibilities:

  • Own the strategy and roadmap for Yotpo’s platform capabilities, ensuring scalability, reliability, and alignment with business goals
  • Lead the end-to-end product lifecycle, from discovery and ideation through development, launch, and continuous improvement
  • Collaborate closely with Engineering, Data, and Product teams to define and deliver platform solutions that support multiple product lines
  • Translate complex technical and business requirements into clear product specifications and priorities
  • Drive cross-functional initiatives by working with stakeholders across Product, R&D, Customer Success, and Sales

Required Skills:

  • Strong leadership and mentorship skills
  • 3+ years of experience as a Product Manager in a product-first company
  • At least 1 year of experience leading Product Managers or in a similar leadership role
  • Proven experience delivering both UX-intensive products and technically complex integrations
  • Experience working on large-scale products serving thousands of customers in collaboration with multiple product groups
  • Excellent written and verbal communication skills in English
  • Technical experience in Engineering, SRE or Tech Support - a huge advantage

At Yotpo, we believe in hiring people who are passionate about their craft. If you’re excited about this role and ready to dive into meaningful work, we’d love to hear from you.

#LI-Hybrid

Top Skills

AI
Ecommerce
Product Management
Ux Design
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The Company
HQ: New York, NY
1,000 Employees
Year Founded: 2011

What We Do

Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools online businesses use every day, including Google, Instagram, top eCommerce platforms, and the rest of the martech stack. Yotpo is a Forbes Cloud 100 company with offices worldwide including New York, London, Tel Aviv, Sofia, Australia and growing!

Why Work With Us

The primary perk of working at Yotpo is being surrounded by some of the most intelligent, driven and compassionate people you'll ever encounter. We all work very hard to become better professionals and better people.

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