PIM Specialist Solution Engineer, Informatica

Posted Yesterday
Be an Early Applicant
6 Locations
In-Office
158K-232K Annually
Senior level
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
Pre-sales PIM Subject Matter Expert for Informatica Product 360: deliver tailored demos, drive discovery, design technical solutions and integrations (ERP, DAM, commerce), support RFPs/POCs, advise account teams, and enable SE community knowledge sharing.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. We seek innovative thinkers who believe in the power of data to drive meaningful change. We're growing the team and looking for a Product Information Management (PIM) Specialist to join our Solution Engineering team!


The Experience

The PIM Specialist SE position is focused on Informatica's Product 360 / PIM solution. You'll be the go-to expert for discovery, demos, competitive positioning, and technical solutioning for PIM-centric opportunities across the field.  The PIM Specialist is a seasoned PIM practitioner — technically sharp, demo-fluent, story-driven, and deeply passionate about helping customers solve real product data challenges. This role will own the narrative and drive outcomes.

 What You'll Actually Be Doing

  • Using hands-on expertise with Informatica or other Product 360 (PIM/MDM) to deliver compelling, story-driven demos tailored to customer use cases (e-commerce, digital asset management, product data governance, etc.)

  • Working with complex data architectures — ERP integrations, digital asset management, multilingual/localization workflows, and product hierarchy management

  • Articulating Informatica's value and differentiation using competitive knowledge of the PIM landscape (e.g., Akeneo, Salsify, Stibo, Riversand, Syndigo) 

  • Presenting and engaging both business and technical level stakeholders

  • Acting as a trusted advisor for account teams, supporting RFPs, POCs, and onsite engagements

  • Collaborating as a team player with a community-building mindset — sharing  knowledge, building enablement assets, and contributing to the broader SE community


You're Our Person If…

You possess a degree in Computer Science (B.S., Master's, or Ph.D.) with minimum of 8-10 years demonstrated experience in the following areas:

Product & Data Modeling

  • Hands-on expertise with Informatica Product 360, MDM, or equivalent PIM platforms (e.g., Akeneo, Salsify, Stibo, Riversand, Syndigo)

  • Strong understanding of product data modeling — attribute management, classification hierarchies, product families, variants, BOM, and bundles

  • Data governance frameworks — data quality rules, stewardship workflows, approval processes, and completeness scoring 

Integrations & Architecture

  • Digital Commerce — product content syndication to PIM-connected storefronts (Salesforce Commerce Cloud, SAP Commerce, Magento), PDP enrichment, and SEO-ready content workflows

  • ERP — SAP (S/4HANA, ECC), Oracle, or Microsoft Dynamics; understanding of item master management and data flows between ERP and PIM

  • DAM — linking rich media (images, videos, documents) to product records; familiarity with platforms a plus (e.g., Bynder, Canto, Cloudinary)

  • API & Integration Patterns — REST/SOAP APIs, ETL/ELT pipelines, and middleware (MuleSoft, Informatica IDMC, Boomi) for product data ingestion and syndication

Emerging Capabilities

  • Data Enrichment & AI — AI-assisted attribute tagging, auto-classification, and generative content capabilities within modern PIM platforms

  • Multilingual/Localization — managing regional product data variants, translation workflows, and country-specific compliance attributes

Industry Experience Preferred

  • Retail — planogram data, omnichannel product syndication, GS1/GTIN standards, retail trading partner onboarding (Amazon, Walmart, Target, etc.), and digital shelf readiness

  • Manufacturing — BOM management, technical specifications, regulatory/compliance data (REACH, RoHS, SDS), spare parts catalogs, and supplier-facing data enrichment

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $157,640 - $210,910 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $173,460 - $231,980 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Skills Required

  • Bachelor's or advanced degree in Computer Science (BS, MS, or PhD) with 8-10 years relevant experience
  • Hands-on expertise with Informatica Product 360, MDM, or equivalent PIM platforms (Akeneo, Salsify, Stibo, Riversand, Syndigo)
  • Strong product data modeling knowledge: attribute management, classification hierarchies, product families, variants, BOM, bundles
  • Experience with data governance: data quality rules, stewardship workflows, approval processes, completeness scoring
  • Experience integrating PIM with digital commerce platforms (Salesforce Commerce Cloud, SAP Commerce, Magento)
  • ERP integration experience (SAP S/4HANA, ECC, Oracle, Microsoft Dynamics) and item master/data flow understanding
  • Familiarity with DAM platforms and linking rich media to product records (Bynder, Canto, Cloudinary)
  • API and integration experience: REST/SOAP APIs, ETL/ELT pipelines, middleware (MuleSoft, Informatica IDMC, Boomi)
  • Experience presenting to business and technical stakeholders and delivering story-driven demos
  • Experience supporting RFPs, POCs, and onsite customer engagements
  • Knowledge of competitive PIM landscape and positioning (Akeneo, Salsify, Stibo, Riversand, Syndigo)
  • Experience with AI-assisted attribute tagging, auto-classification, or generative content in PIM platforms
  • Industry experience in Retail (omnichannel syndication, GS1/GTIN, trading partner onboarding) or Manufacturing (BOM, regulatory data)

Salesforce Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.

  • Fair & Transparent Compensation Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
  • Parental & Family Support Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
  • Wellbeing & Lifestyle Benefits Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.

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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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