Job Summary
The Physician Referral Supervisor is responsible for the day-to-day operation of the Physician Referral Center. The Supervisor is the main contact for issues in the center and responsible for resolution of these issues. Has responsibility to hire, train, develop, and discipline the Physician Referral Center Staff.
Responsibilities
• Responsible for the day-to-day supervision of the Physician Referral Center staff including prioritization of work, staff coverage amongst workgroups, and training and development for new and current employees
• Assists in the manager in human resources objectives, including hiring, transferring, developing, disciplining and termination of employees.
• Review all incoming referrals and schedule appointments for various practices and specialties.
• Communicates referral information and confirmation with patients and referring physician/office staff.
• Proactively works with various insurance providers to pre-certify patient tests, therapies, appointments, etc. when required by managed care organizations.
• Counsels' patients on financial procedures regarding pre-certified tests, procedures, and appointments.
Specifications
Experience
Minimum Required
- 5 years in a healthcare related field
Preferred/Desired
- A year of Supervisor experience
Education
Minimum Required
- Bachelor's Degree in Business Management or Health Care related.
Special Skills
Minimum Required
- Computer literate. Appropriate skills to interact with hospital employers and industry to provide services. Skills in communicating clearly and effectively to achieve high production and efficiency.
Skills Required
- 5 years in a healthcare related field
- Bachelor's Degree in Business Management or Health Care related
- Computer literate with ability to interact with hospital employers and industry
- Clear and effective communication skills to achieve high production and efficiency
- 1 year of supervisor experience
What We Do
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
