Advanced Inside Sales

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Plymouth, MI, USA
In-Office
Other • Automation • Manufacturing
The Role

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Support General Industry sales by qualifying leads and helping acquire new business.
  • Serve as the primary contact for customer inquiries, ensuring timely responses and follow‑up.
  • Manage CRM activities and documentation, acting as a CRM subject matter expert.
  • Maintain accurate customer master data, pricing, and specifications in SAP.
  • Follow up on quotes and open items to gather feedback and drive closure.
  • Partner closely with Sales and Operations to support account growth and timely information flow.
  • Assist Account Managers by managing smaller accounts and supporting customer initiatives and reporting.

Qualifications:

  • Associate’s degree in Business or a related field.
  • 3+ years of Inside Sales or Customer Service experience using SAP.
  • Strong verbal and written communication skills, with a focus on phone-based selling.
  • Highly organized, detail-oriented, and able to manage multiple priorities.
  • Proficient in Microsoft Office, ERP, and CRM systems.
  • Intermediate Excel skills preferred.
  • Ability to build strong internal and external partnerships to achieve sales goals.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg-NOK General Partnership

Freudenberg Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Freudenberg Group and has not been reviewed or approved by Freudenberg Group.

  • Healthcare Strength Healthcare is considered strong at many U.S. sites, with low‑cost options, HSA contributions, and on‑site clinics in some locations.
  • Retirement Support A 401(k) with company match is standard across U.S. entities, though exact match mechanics differ by business group and year.
  • Leave & Time Off Breadth Paid time off is often described as good, with some locations offering generous holiday schedules.

Freudenberg Group Insights

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The Company
HQ: Weinheim
17,448 Employees

What We Do

Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with its partners, customers and research institutions, the Freudenberg Group develops leading-edge technologies and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, technical textiles, filters, specialty chemicals, medical products and the most modern cleaning products. Strength of innovation, strong customer orientation, diversity, and team spirit are the cornerstones of the Group. The 170-year-old company holds strong to its core values: a commitment to excellence, reliability and pro-active, responsible action. In 2022, the Freudenberg Group employed more than 51,000 people in some 60 countries worldwide and generated sales of more than €11.7 billion. Learn more about us and visit our digital home at freudenberg.com and read the stories that make us Freudenberg.​ Visit and follow us at www.freudenberg.com https://www.instagram.com/freudenberg.group/ www.youtube.com/FreudenbergGroup www.facebook.com/freudenberggroup *** Netiquette *** We look forward to receiving your comments and posts. On behalf of all users, we ask for constructive contributions, mutual respect, courtesy and tolerance. All contributions will be checked and we reserve the right to delete contributions. This applies in particular to unlawful content, incorrect statements, advertising for third parties, spam or slander. In addition, we reserve the right to remove comments that are otherwise inappropriate or incorrect. Contributions made by external users do not necessarily reflect Freudenberg’s opinion. Please find our data protect information here: https://www.freudenberg.com/fileadmin/downloads/english/2020-11_DataProtectionInformation_SocialMedia_EN.pdf

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