Easy Apply
Be an Early Applicant
Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.
The Role
As the Pharmacist-in-Charge, you'll lead a pharmacy team, ensure regulatory compliance, manage audits, and collaborate on operational strategies and team development.
Summary Generated by Built In
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
As a Pharmacist-in-Charge (PIC), you will be responsible for leading, directing, and managing a high-performing pharmacy team. You will develop employees, promote teamwork, and motivate team members by establishing expectations, tracking results, showing enthusiasm, and sharing the company vision.
This is a leadership role where you will be front and center ensuring members get accurate orders on time, while also owning compliance and regulatory accountability for the facility. You will maintain deep knowledge of pharmacy operations, drive operational strategies for continuous improvement, and partner cross-functionally to deliver a seamless pharmacy experience. This posting is for our location in Torrance, CA. This hire is for a Full-Time role.
What You'll Do:
- Lead regulatory compliance of the pharmacy, ensuring adherence to all state, federal, and local regulations.
- Direct compliance audits and inspections, partnering with Compliance, Patient Safety, and Licensing to maintain the highest standards.
- Ensure SOP governance, ensuring all pharmacy operations are documented, standardized, and compliant.
- Oversee inspections from boards of pharmacy and other regulatory bodies, demonstrating expertise across all pharmacy processes and systems.
- Partner with Supply Chain and Quality teams to ensure proper drug handling, receiving, tracking, and ingredient quality.
- Develop and implement strategic operational plans to achieve departmental and company goals.
- Collaborate with healthcare providers and cross-functional teams (e.g., Product, Engineering, Quality) to optimize member outcomes and support new product launches.
- Lead, coach, and manage pharmacy staff through 1:1s, team huddles, and accountability structures.
- Foster a positive team culture that emphasizes professionalism, safety, compliance, and continuous improvement.
- Maintain and expand licensure in multiple states (15+), enabling the facility to support Ro’s growing national footprint.
What You’ll Bring to the Team:
- Doctor of Pharmacy (PharmD) degree.
- 8+ years of experience as a pharmacist, with at least 5 years as a PIC or pharmacy manager.
- Strong knowledge of state and federal pharmacy laws, rules, and regulations.
- Active pharmacist license in California, unencumbered; willingness to obtain additional licenses in other states.
- Regulatory, compliance, or audit experience, with demonstrated success managing inspections and audits.
- Knowledge of compounding regulations (USP <795>, <797>, <800>).
- Mail order or central fill pharmacy experience.
- Experience with inventory management, scheduling, and project management.
- Effective leadership, coaching, and communication skills to drive team success.
- Ability to work flexible shifts as needed.
- Alignment with Ro’s mission and values, with a commitment to patient safety and high-quality care.
- Nice to Have: additional state licensure in the following states - AK, AR, KS, LA, NV, OK, OR
We've Got You Covered:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.
The target base salary for this position ranges from $150,000 to $160,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
See our California Privacy Policy here.
What the Team is Saying
Kim
General Manager
Rachel
Director, Product Design
Andres
Senior Director, Corporate Quality
Ross
Director, Strategy and Operations
Kerry
Associate Director, Care Delivery Quality and Safety
Jay
Senior Director, Growth, Ro Body and Performance Marketing
Zach
CEO and Co-Founder
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
Why Work With Us
Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.
Gallery
Ro Teams
Ro Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.
Typical time on-site:
2 days a week
.png)
