The Role
Coordinates hospital patient financial services, insurance and self-pay billing, account reconciliation, claim holds, audits, rebilling, credit balance reporting, reimbursement reviews, charging audits, financial assistance approvals, and vendor account validation. Serves as a liaison among hospital departments, collection agencies, outsourcing vendors, and other partners to research and resolve complex billing discrepancies and ensure compliant patient account resolution.
Summary Generated by Built In
Wage Range: $24.91 - $39.85 per hour
Requires Hospital Facility Billing/Medical Insurance Billing experience
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
Job Summary:
Serves as the liaison amongst EvergreenHealth’s Patient Financial Services, Patient Access, Professional Billing, Contracts Management, Health Information Management, Revenue Integrity and other hospital departments, as well as external collection agencies, outsourcing vendors and other vendor partners. Coordinates the highly complex research and resolution of discrepancies by working with all units of the department and performing all necessary patient accounting procedures to ensure proper handling and account resolution. Encompasses department functions and activities which may include reconciliation, processing and financial assistance approval, review of charges, billing information, account activities affecting the accounts and audits.
Primary Duties:
1. Responsible for the billing of all insurance and self-pay accounts receivable of EvergreenHealth.
2. Directly interacts with other hospital departments as it relates to patient accounting activities and performs revenue cycle activities that will ensure billing compliance, credit balance reporting, rebilling projects, audits, reimbursement reviews and charging audits.
3. Acts as a liaison and performs account transfer validation, reconciliation and audit on vendor partner activities and transactions.
4. Acts as a liaison for claim holds, research and other special handling accounts.
5. Performs other duties as assigned.
License, Certification, Education or Experience:
REQUIRED for the position:
REQUIRED for the position:
• High school graduate or equivalent
• 2 years of directly related experience in a healthcare environment
• Knowledge of medical terminology.
• Ability to type 50 WPM with a high degree of accuracy, plus 10-key
DESIRED for the position:
1. Associate degree in accounting, finance, or business
2. Hospital billing or patient financial services experience
Benefit Information:
Choices that care for you and your family
At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
- Medical, vision and dental insurance
- On-demand virtual health care
- Health Savings Account
- Flexible Spending Account
- Life and disability insurance
- Retirement plans (457(b) and 401(a) with employer contribution)
- Tuition assistance for undergraduate and graduate degrees
- Federal Public Service Loan Forgiveness program
- Paid Time Off/Vacation
- Extended Illness Bank/Sick Leave
- Paid holidays
- Voluntary hospital indemnity insurance
- Voluntary identity theft protection
- Voluntary legal insurance
- Pay in lieu of benefits premium program
- Free parking
- Commuter benefits
View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.
Kirkland Employee Benefits | Kirkland, WA | EvergreenHealth
Skills Required
- High school diploma or equivalent
- Two years of directly related experience in a healthcare environment
- Knowledge of medical terminology
- Typing speed of 50 WPM with a high degree of accuracy
- 10-key proficiency
- Associate degree in accounting, finance, or business
- Hospital billing or patient financial services experience
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The Company
What We Do
EvergreenHealth is a community-owned, independent public hospital system serving communities in Washington’s north King and south Snohomish counties. With hospitals in Kirkland and Monroe, plus dozens of regional practices, it provides more than 80 primary and specialty services through over 1,100 physicians. Its mission centers on delivering accessible, high-quality, personalized care while supporting community health, education, outreach, wellness, patients, and families.
